Senior Product Manager

Thomson Reuters
life insurance, parental leave, paid time off, paid holidays, tuition reimbursement, 401(k)
United States, Texas, Frisco
Apr 16, 2025
Summary: TheSenior Product Managerwill join the market-leading team at Thomson Reuters Westlaw and be at the forefront of transforming legal research and litigation workflows with generative AI. We are seeking a strategic and technically adept Senior Product Manager to spearhead the development and implementation of automated evaluation systems for our cutting-edge AI models. This is a unique opportunity to leverage your deep legal understanding and product expertise to ensure the accuracy, reliability, and trustworthiness of AI-generated content used by legal professionals worldwide. You will work closely with world-class product managers, research scientists, and engineers, playing a critical role in shaping the future of legal technology. About the Role: Strong Legal Research: Break down complex legal research and related litigation workflows to identify how generative AI can enhance specific tasks (legal research, brief analysis, motion improvement) and define the evaluation criteria necessary to ensure AI outputs meet the high standards of legal practice. Evaluation Strategy & Framework Development:Define, design, and drive the implementation of robust, scalable automated evaluation frameworks and metrics for generative AI in the legal domain, aligning with business goals and product roadmaps. Assess critical factors like factual accuracy, legal soundness, citation validity, hallucination detection, bias mitigation, and relevance. Data Management, Testing & Validation:Oversee the creation and curation of high-quality datasets for auto-evaluation, including both ground truth data and adversarial examples. Lead the execution of automated testing and validation pipelines, identifying and addressing performance bottlenecks and areas for improvement. Cross-Functional Leadership:Partner effectively with research scientists, engineers, attorney editors, and product managers to translate complex requirements into actionable plans, align on evaluation priorities, and ensure seamless execution of generative AI initiatives. Technical Insight & Innovation:Stay abreast of the latest advancements in LLMs, generative AI evaluation techniques, and prompt engineering. Apply this knowledge to innovate and continuously improve our evaluation methodologies and tools. Stakeholder Communication:Articulate evaluation strategies, results, risks, and insights to diverse audiences, including senior leadership, technical teams, and legal experts, driving informed decision-making. Team Leadership:Mentor and guide junior members of the auto evaluation team, fostering a culture of excellence and innovation. Market & User Insights:Conduct market research, competitive analysis, and user research (interviews, surveys, user testing) to deeply understand the needs, pain points, and expectations of legal professionals regarding AI-generated content and its evaluation. About You: You are a fit for the role of Senior Product Manager if your background includes: Legal Expertise (Required): J.D. from an accredited law school and a deep understanding of legal research methods, concepts, and their application within litigation workflows. Ability to dissect complex legal issues. Product Management Fundamentals (Required): 5+ years managing the end-to-end lifecycle (concept to launch) of complex technical products/features. Ability to lead customer research, specifically with experienced litigators, to understand workflows and translate needs into product requirements, especially for evaluation. AI & Technical Proficiency (Required):Minimum 1 year working with generative AI; fluency with current tools/techniques (Legal AI focus highly preferred). Experience developing/implementing auto-evaluation frameworks for GenAI models; strong grasp of relevant metrics/techniques for NLP. High-level familiarity with Large Language Model architecture and operation.Understanding of data management and quality best practices for AI.Experience working directly with data science teams on model processes (training, tuning, evaluation) and comfort with intermediate programming, specifically Python, preferred. Analytical & Strategic Problem-Solving: Excellent critical thinking, strategic analysis, and creative problem-solving abilities. Ability to clarify unclear problems and identify core, transferable principles. Proactively anticipate risks, model scenarios, and provide actionable guidance. Creative approach to leveraging technology and assessing new tech risks/benefits beyond standard procedures. Communication, Collaboration & Leadership: Exceptional communication, collaboration, presentation, and influencing abilities across diverse teams. Demonstrable leadership potential/experience. Mindset & Work Ethic: Bright, tech-savvy self-starter with strong ownership and results orientation.Ability to think strategically about organizational needs and have an interest in team building. Stays informed on emerging research and industry trends. #LI-SS What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. Eligible office location(s) for this role include one or more of the following: New York City, San Francisco, Los Angeles, and/or Irvine, CA; McLean, VA; Washington, DC. The base compensation range for the role in any of those locations is $134,680 - $250,120. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $116,900 - $217,100. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.