Sr HLA Administrative Support

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

Position Summary:

Under limited supervision, provides senior administrative support that requires little to no instructions on routine work, and general instructions on new assignments.
The HLA Lab performs the pre- and post-transplant testing for patients who have been identified for transplant.
This role is responsible to use complex decision skills to ensure the best patient treatment outcome by acting upon the HLA Algorithm order in CIS in a timely manner. These tasks include:
* Identifying and retrieving the HLA Algorithm order in CIS.
* Carefully evaluating the patient information to place the correct HLA orders in CIS.
* Reviewing patient insurance information and contacting referral coordinators for approval as needed.
* Contacting patients with siblings by phone or email to obtain family contact information.
* Contacting siblings who live locally to be registered in CIS.
* Registering the sibling appointment and places blood draw orders in CIS.

As a successful candidate, you will:

• Contacts patients and family members by phone or email to obtain contact information.
• Registers the local donor in CIS (City of Hope Clinical Information System), schedule the donor for the appropriate tests,
• In CIS, find and act upon HLA algorithm orders in a timely manner to ensure the best patient outcome. Review the patient information and order HLA testing based on the specific criteria
• Prepares test sendout kits for donors who cannot come to the hospital to be drawn, and tracks the return of the kits.
• In CIS, registers the donor and schedules the HLA blood draw appointment.
• Records Histotrac chart notes detailing the tracking of the testing process.
  
  

Your qualifications should include:

• High school diploma or GED, some vocational/specialized training.
• Experience may substitute for minimum education requirements
• 3-5 years responsible secretarial or clerical experience in a professional environment.

Preferred:

Bilingual - Spanish speaking

Additional Notes:

There are 2 available positions

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.

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