case manager - Philadelphia, PA

Elwyn
paid time off, tuition reimbursement
United States, Pennsylvania, Philadelphia
Apr 09, 2025
Back case manager #ELW-20622 \| Posted 04/07/2025 Philadelphia, Pennsylvania Apply case manager #ELW-20622 \| Posted 04/07/2025 \| Philadelphia, Pennsylvania Apply for this job now! Apply Job Description Since 1852, Elwyn has helped people with autism, intellectual, developmental, and behavioral challenges lead meaningful lives. As an internationally recognized nonprofit human services organization, we have always been on the forefront of innovation. Please join us to make a difference in the life quality of children, teens and adults with autism, intellectual and developmental disabilities, and related behavioral health challenges - and feel the resulting pride that will enrich your own life. Providing an excellent benefits package is another way we know that Elwyn is truly a special place to work. We invest in your future while you help care for ours: Generous Paid Time Off Comprehensive Medical/Dental/Vision Benefit Packages Earned Wage Access/On-Demand Pay Paid On-the-Job Training Tuition Reimbursement Career Advancement Opportunities and Growth Flexible Schedules Retirement Savings Plan Elwyn seeks a Mental Health Case Manager to assist with obtaining, getting access to, and coordinating health care, continued behavioral health treatment, social services, advocacy, educational programs, recreational programs, housing and community integration resources. The Mental Health Case Manager also evaluates the need for customized services to the individual that will be delivered in the community as well as explores all available resources for the individual. DUTIES AND RESPONSIBILITIES Identify service needs for individuals in the intake assessment and evaluation process, to include but not limited to the collection of demographic information as well as medical and clinical history. Coordinate the development and implementation of the treatment plan with active participation from the treatment team, family, court and/or care giver by facilitating interagency team meetings and service planning Assist residents and their families in obtaining, accessing, and coordinating needed services in a timely manner, including but not limited to: case management, housing, recreational activities, specialized health and crisis services; educational, community and more intense programs, if required; advocacy; medication management; employment, including the link to the Office of Vocational Rehabilitation (OVR) or job coach; link to or monitor volunteer work and other individualized and/or non-traditional services that best meet the individual's behavioral health needs Enter incidents into the internal and external incident reporting system to maintain regulatory compliance Maintain resident financial log; track, and secure any personal funds the residents may receive from external or internal services while in the program Monitor the effectiveness of service delivery by maintaining the caseload chart, intake assessment, and evaluation schedule Obtain, monitor and coordinate all Supplemental Security Income (SSI) and Department of Human Services (DHS) authorizations, verification of benefits, entitlements and secure individuals' accounts to ensure continuity of services Work directly with psychiatrist, psychiatric rehabilitation specialist, and the county mental health court representative to manage court commitments Perform cardiopulmonary resuscitation (CPR), first aid and crisis intervention techniques using agency-trained protocols Perform other duties as assigned EDUCATION/SKILLS/EXPERIENCE REQUIREMENTS: High School diploma/GED with sixty (60) credits in psychology or social work from an accredited institution; bachelor's degree in psychology, social work or a related field from accredited institution preferred. Three (3) years' experience working directly with adults in a behavioral health setting. Previous case management experience preferred. Knowledge of community resources specific to the assigned regions in Pennsylvania. Non-profit human service experience highly preferred Demonstrated ability to work effectively as part of a team Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities Demonstrated strong attention to detail Demonstrated strong time management and organizational skills Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions Must be able to perform CPR and crisis intervention using agency-trained protocols Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication Demonstrated experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint; Access, Publisher and report-writer experience preferred Experience using and knowledge of Electronic Health Record (EHR) / Electronic Medical Record (EMR) Must possess a current, valid driver's license in state of residence, have a minimum of two (2) years of driving experience within the United States, and have an acceptable driving record PHYSICAL DEMANDS/ENVIRONMENTAL PROFILE: See Physical Demands Checklist below which represents the general physical demands and environment conditions to which the employee holding this position must meet, in addition to the duties and responsibilities listed above, to successfully perform the essential functions of this job. Elwyn will engage otherwise qualified candidates for this position whose disabilities may require reasonable accommodations to enable an individual to perform the essential functions. Elwyn reserves the right to revise or change job duties and responsibilities as needed. This job description is not meant to be an all-inclusive statement of duties and responsibilities of the job nor does it constitute a written or implied contract. Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation. Job Details Job Title case manager Alternate Locations 1325 S 33rd St, Philadelphia, Pennsylvania 19146 Full-Time/Part-Time Full-time