Business Application Manager (Remote)

This is a remote role that may only be hired in the following location(s): North Carolina, Texas

May potential other markets for highly qualified candidate.

This position is responsible for the strategic and ongoing improvement of aligning real estate applications to end user process and business requirements. This role conducts analysis, evaluates current practices, and then works to translate that information into well defined business requirements that support application workflow and data configurations that will drive process efficiency, improved data quality and great control through transparency and technology controls. Provides recommendations regarding best practices and methodologies. Collaborates with consulting team members and other staff to bolster efficiencies. Identifies process weaknesses and develops solutions to address them, assisting management in implementing large-scale strategic initiatives that generate business growth. Leads special projects, mentors associate team, and handles the most complex issues in support of daily workflow. Also works in close partnership with corporate technology and is the primary point of contact between corporate real estate and corporate technology for business requirements and application management and changes. This role will also work closely with application vendors to stay apprised of how to maximize tool efficiency ensuring we get the most functionality possible to effectively support CRE processes.

Business Strategy - Evaluates current plans, processes, and requirements to identify factors negatively affecting the business unit. Develops expert strategies and solutions to address identified issues, coordinating business efforts to achieve success.

Team Leadership - Leads special projects, serving as a resource to wider business unit or organization. Utilizes expertise to provide guidance, feedback, and direction on complex matters. Assists in the communication of performance results and expected behaviors. May oversee daily workflow for analyst team.

Reporting - Produces reports based on analysis, industry trends, and process capabilities. Identifies patterns, problems, and areas of improvement, and tracks effectiveness of implemented enhancements. Creates specifications, project plans, and other documentation in support of business initiatives. May review or verify reports of team.

Data Analysis - Sources, compiles, and interprets data. Performs complex data analysis, effectively communicating and directing analysis output.

Bachelor's Degree and 8 years of experience in Business Strategy, Project Planning, and Financial Services industry OR High School Diploma or GED and 12 years of experience in Business Strategy, Project Planning, and Financial Services industry, preferably in a corporate real estate setting

Preferred:

• Familiarity with coding tools such as Toad, Alteryx, SAS and writing SQL within a corporate real estate environment
• Strong project and change management skills

Skill(s): Lean Six Sigma experience or certification, Financial or accounting experience

First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits

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