Account Associate Lead - Employee Benefits
 Alliant Insurance Services | |
 United States, Illinois, Chicago | |
 Apr 08, 2025 | |
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Account Associate Lead - Employee Benefits
Chicago, IL, USA
Req #3486 Tuesday, April 8, 2025
At Alliant Insurance Services, we thrive on creating employee benefits solutions built on the idea that health makes growth possible. As top tier professionals dedicated to solving our clients' health and welfare insurance challenges, Alliant team members deliver an unrivaled depth of service, and our unique approach enables us to help clients stay resilient and turn change into opportunity. This position is a chance to join a dynamic, expanding company with prospects for individual and career growth. As one of the 10 largest insurance brokerage firms in the U.S., Alliant provides property and casualty, workers' compensation, employee benefits, surety, and financial products and services to clients nationwide. More information is available at www.alliant.com. SUMMARY Under limited supervision, responsible for the daily processing of various client related service issues and administrative tasks that support the overall client relationship. ESSENTIAL DUTIES AND RESPONSIBILITIES * Investigates and resolves complex client and employee issues that may involve enrollment or billing discrepancies. Communicates results to appropriate stakeholders * Monitors and processes inbound enrollment and employee payroll files. Follows up as necessary with appropriate parties when file(s) are not received when expected * Conducts audits on enrollment and payroll files to ensure accuracy of employee data. * Posts and sends accurate enrollment and payroll files daily to appropriate parties * Analyzes, reconciles, prepares and sends client invoices * Analyzes, prepares and sends client reporting * May attend benefit fairs to explain various voluntary products to client's employees * Participates in new assigned client implementation calls with Implementation Team * May be assigned special projects by department supervisor or manager * Acts as a mentor for less tenured staff * Other duties as assigned. QUALIFICATIONS Bachelor's Degree or equivalent combination of education and experience Four (4) or more years related work experience; Accounting and/or auditing experience Must continue to meet Continuing Education requirements for license renewal Encouraged to complete Career Path requirements as communicated by supervisor Valid Insurance License SKILLS Good verbal and written communication skills Good customer service skills, including telephone and listening skills Good problem-solving and time-management skills Ability to work within a team and to foster teamwork Ability to prioritize work for multiple projects and deadlines Proficient in Microsoft Office Suite #LI-AQ1 We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer. For immediate consideration for this position, please click on the "Apply Now" button. Alliant Insurance Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status. If you are applying for a job and need a reasonable accommodation for any part of the employment process, please call our Career Center at 1-877-901-9473 and let us know the nature of your request and contact information. For more information on Alliant Insurance Service's benefits, click here . Other details
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