Sr. Customer Service Specialist

Job Title: Sr. Customer Service Specialist

Location: Des Peres, MO 63131

Duration: 6 Months + Possibility of extension

Pay Rate: $32.00/hr - $37.28/hr

JOB SUMMARY

• The Sr. Service Support Specialist assists with the development and growth of business through engaging and utilizing the full capabilities of the firm and provides thorough solutions and alternatives in response to incoming telephone calls and written correspondence from Clients, Financial Advisors, Branch Office Administrators, and/or internal associates.
• Service is delivered that is accurate, complete, and timely while partnering with the firm to make it easy for our branches and clients to do business with us.

Qualifications:

• High school education required, college degree beneficial
• Proficient typing skills
• Prior customer service experience
• Prior Finance Service industry
• Strong computer skills and knowledge of MS Office products
• Exceptional writing, interpersonal and client service skills

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.