Contract Support Specialist - RedGuard

The compensation range provided for this role is an estimate based on available market data. The actual amount may vary considering the candidate's knowledge, skills, abilities, and geographic location. If you have questions, please discuss the flexibility and details of our compensation philosophy with your recruiter.

Benefits

• Paid Time Off (PTO)
• Paid Holidays + 1 Floating Holiday of YOUR Choice
• Medical, Dental, and Vision Insurance Options
• 401(k) Retirement Plans + Employer Match
• 100% Company-paid Basic Life Insurance, Short and Long-Term Disability Insurance, Teladoc Services, and Employee Assistance Program (EAP)
• HSA, FSA and Pet Insurance Options
• Safety Boot and Prescription Safety Glasses Reimbursement Program
• Gym Membership Reimbursement
• And more!

The Contracts Support Specialist is responsible for overseeing contract fulfillment requirements and coordinating the timely notification of deliverables across relevant departments. This role is pivotal in converting contracts for approval and invoicing, collaborating closely with the finance team to ensure precise billing and maintaining high levels of customer satisfaction. The Contracts Support Specialist will engage with all departments within the organization, including but not limited to Finance, Logistics, Manufacturing, Sales, Service, and Transportation. By defining customer needs and managing daily activities with both internal and external resources, this position drives efficiency, productivity, and ensures consistent support throughout the project and rental term.

• Reviews purchase orders for alignment with quoted requirements, identifies and corrects any contract deficiencies or inaccuracies, and manages the full cycle of the contract, monitoring for contract performance and compliance.
• Compiles, revises, and ensures the accuracy of data for invoice documentation; processes invoice batches and verifies tax exemption documentation for non-tax invoices.
• Uploads invoices promptly through customer payment portals, conducts weekly reviews for any rejections, and addresses issues as necessary.
• Manages overdue accounts by contacting customers, negotiating payment solutions, and maintaining detailed records of all collection activities, while building business relationships with customers and understanding how to navigate customers internal processes.
• Ensures compliance by reviewing all correspondence related to contracts.

• Bachelor's degree or two+ years of related experience and/or training, or an equivalent combination of education and experience.
• Strong communication skills, with the ability to work independently and with minimal supervision.
• Highly organized and detail-oriented, ensuring accuracy in all tasks.
• Demonstrated critical thinking skills, with the ability to analyze situations, identify potential issues, and develop effective solutions.
• Proficiency in Microsoft Office, with advanced skills in Excel, including the use of formulas, pivot tables, and XLOOKUP functions.
• Valid Driver's License.

• Knowledge of inventory/order processing software.
• Database/contract management software.

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.
• The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.)

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify.

This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). Non-U.S. persons selected must meet eligibility requirements for access to export-restricted information. The ITAR/EAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please provide a brief description of your reasonable accommodation to accommodations@lange.us.com

Department/Division: Finance

Reports to: Contracts Compliance Supervisor

Location: Wichita, KS

Position Type/Hours: Full-time | M-F | 8:00a - 5:00p

Shift: 1st

Overtime: Approved Time Only

Travel Requirement: Less than 5%
FLSA Status: Non-Exempt

RedGuard builds modular solutions that protect lives and assets. It is made up of innovative product lines and company divisions in the area of modular safe structures, most with threat mitigation. It is the leading authority in blast resistance and a world leader in providing safe, customizable and scalable modular buildings. The company's dedication to meet each of its customer's unique needs-from initial design to installation and beyond-combined with its unsurpassed standards for quality and overall safety makes it the go-to manufacturer in several industries.

RedGuard is driven by a passion for product innovation, and developing turnkey solutions that raise the bar in both personalization and protection for customers across industries and around the globe. It is dedicated to five key disciplines: concept, design, build, install and operation. Its success across industries has led some of the world's largest organizations to trust their employees' lives to RedGuard's products and brands.

For more information, visit https://redguard.com/