Program / Project Director

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How You Will Contribute:

Reporting under Director, Project Management as a Program Director, you will be responsible for the successful planning and execution of a highly complex program migrating existing circuits from in-service legacy optical equipment to current Ciena platforms (or other vendor platforms) for a large Service Provider customer.You will provide day-to-day leadership in a services organization that mirrors the mission and core values of the company and the customer. To accomplish this, you will bring thoughtful leadership and a collaborative, consultative approach to the role. To the customer, you will convey a keen understanding of this program along with expertise to navigate the multidimensional challenges involved in the planning and implementation of complex next generation networks

• Inclusive of partner and direct Ciena employees, responsible for the management of the professional services team responsible for the successful planning and delivery of a highly complex migration program
• Ensure target service margins are achieved, contributing to accurate revenue recognition, ensuring committed schedules and deliverables are met, and that projects meet customer's expectations for quality and service
• Ensures that deviations to program targets and schedules are properly communicated, investigated, and followed up.
• Build relationships with all internal and external stakeholders to ensure successful project delivery and positive customer experience;translate requirements into structured and executable tasks and milestones.
• Collaboration with services partner management team to forecast upcoming workload and instill customer-specific best practices within partner base
• Implement continuous improvement initiatives surrounding deployment and project management best practices, leading to improved customer experience and YoY cost reduction opportunities.
• Conduct internal and external executive-level communications regarding all aspects of programdelivery

The Must Haves:

• Bachelor's Degree or relevant years' work experience.
• PMP Certification preferred, in process or planned
• Demonstrated track record of project managing a large technology, network transformations and migration programs
• Min 10-12+ years in technology industry
• Fundamental understanding of the effort required to effectively migrate a complex, next generation telecommunication network.
• Excellent written, verbal and client-facing communications skills.
• Self-motivated and can work from high level departmental goals
• Excellent systems level understanding and an ability to learn and apply new concepts and technologies quickly
• Ability to work within a high-performance team
• Flexible, able to handle multiple tasks with minimal supervision
• Some travel to customer location required

#LI-BS1

Pay Range:

The annual pay range for this position in US is $133,600 - $213,400.

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Ciena is anEqual Opportunity Employer, including disability and protected veteran status.

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