CareerLink Program Supervisor

Do you have a passion for helping others work towards achieving their goals? PA CareerLink of Philadelphia County is seeking an innovative and motivated Program Supervisor to assist with supervising, planning, and prioritizing work assignments for PA CareerLink staff by providing employment and training services to jobseekers and employers. Utilize your knowledge of employment and training programs, services, and policies to perform work in a supportive and rewarding environment. Apply with us today!

As a PA CareerLink Program Supervisor, the primary focus is to maintain, enhance, and apply knowledge of workforce development programs, services, policies, regulations, legislation, and procedures. You will be responsible for planning, organizing, directing, and evaluating various staff responsibilities to ensure knowledgeable and prompt service, program compliance, and customer satisfaction. Within this role, you will strive to ensure optimal service delivery of programs funded by the Workforce Innovation and Opportunity Act (WIOA), including Wagner-Peyser, Trade, and veterans' services.

You will have the opportunity to represent the Bureau of Workforce Partnership and Operations (BWPO) at local, regional, and state trainings and conferences, in addition to collaborating with the management team, staff, and field leaders to promote awareness and use of PA CareerLink services, programs, and activities. Other responsibilities include training PA CareerLink staff and completing summaries, analyses, and recommendations based on research, review, and evaluation of programs, services, and service delivery.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Philadelphia County.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Five years of public contact work which involved interviewing the public to obtain, provide and evaluate information concerning employment or employability; or
• One year of public contact work which involved interviewing the public to obtain, provide and evaluate information concerning employment or employability, and bachelors' degree; or
• Any equivalent combination of experience and training that included one year of public contact work which involved interviewing the public to obtain, provide and evaluate information concerning employment or employability.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.