Study Abroad Program Coordinator

Essential Functions:

Development, Marketing, and Administration (40%)

• Process, evaluate, and monitor study abroad applications
• Liaise with and maintain institutional relationships with foreign universities and affiliates
• Assist with the implementation of Education Abroad policies and processes
• Maintain online application system
• Create, edit, and maintain informational program webpages
• Develop and implement program-related promotion and recruitment efforts
• Participate in promotional events
• Develop and update print materials and social media
• Work with overseas resident staff
• Assist with the development of program emergency and crisis management plans
  

Student Services and Advising (40%)

• Assist with the communication to students and the campus community of the value and benefits of a study abroad experience and policies and procedures
• Advise students through program selection and pre-departure process
• Develop and lead pre-departure orientation sessions
• Advise on complex visa processes
• Respond to inquiries in accordance with FERPA guidelines
• Process study abroad grades
• Create / update study abroad program cost estimates
• Facilitate course evaluations

Hire, train, and supervise student employees (15%)

• Hire peer advisors on an annual basis
• Coordinate Peer Advisor training on an annual basis
• Oversee Peer Advisor and delegate tasks to support study abroad program portfolio
• Provide ongoing training focused on obtaining course reviews, website management, student advising, etc.

Other duties as assigned (5%)

• The Employer retains the right to change or assign other duties to this position as needed.
• This position may require occasional work outside of office hours (e.g. evenings or weekends)
• This position may be required to travel locally, nationally, and internationally.
  
  

Required Qualifications:

• BA/BS or a combination of related education and work experience to equal four years
• Excellent interpersonal, intercultural, and written communication skills
• Ability to manage multiple projects simultaneously while maintaining attention to detail
• Ability to work as part of a team and independently

Preferred Qualifications:

• Experience studying, living, and/or working overseas
• Familiarity with Slate, Drupal, PeopleSoft, Google Workspace, Zoom, and APAS
• Ability to work well with students, faculty, staff, administrators
• Experience coordinating/managing study abroad programs
• Excellent interpersonal, intercultural, and written communication skills
• Ability to manage multiple projects simultaneously while maintaining attention to detail
• Ability to work as part of a team and independently

International Programs and Services is the visionary leader for UMD's international programs. We believe that international learning experiences are integral to a UMD education, providing students with the opportunity to gain skills for living in a global society and to interact with diverse communities around the world. The IPS collaborates with UMD faculty, students and staff to offer quality programs that prepare UMD students for their roles and responsibilities as world citizens.

Pay Range: $20.01 - $26.51 per hour; depending on education/qualifications/experience

Time Appointment: 75%-100% Appointment

Position Type: Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• The University offers a comprehensive benefits package that includes:
• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost

While our salary ranges provide a framework, it is important to note that most of the time, the initial pay may not reach the maximum of the range. This approach ensures that compensation reflects the value and unique contributions of each candidate while maintaining equity within our organization. As part of our commitment to fair and equitable compensation, please be aware that the salary offered to incoming candidates will be based on their individual credentials and experience.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

The position will remain open until filled. Applications will be reviewed starting 04/17/2025.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

University of Minnesota, Duluth (UMD)

The University of Minnesota, Duluth (UMD) consistently ranks among the top Midwestern, regional universities in U.S. News and World Report's "America's Best Colleges" issue.

Overlooking Lake Superior, UMD provides an alternative to both large research and small liberal arts environments and attracts students looking for a personalized learning experience on a medium-sized campus of a major university. A firm liberal arts foundation anchors a variety of traditional degree programs, as well as professional and graduate students that draw on UMD's many research institutes and labs.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).