Leader, Executive Operations Support

The Executive Operations Support Leader coordinates all executive administrative functions and provides multifaceted administrative support to the office of the CEO or CNO. Works independently with a high degree of professionalism and independent judgment, providing daily management of Executive Assistants. Provides input and coaching to Executive Assistants to effectively evaluate and manage performance. Leads and/or participates in strategic projects and programs associated with executive management administrative support.

- A four-year Bachelor's degree in Business Administration or other job related field from an accredited college or university plus three (3) years executive assistant level experience and/or supervisory experience.

- In lieu of degree, combination of college coursework and executive assistant level experience equaling seven (7) years.

- Experience handling confidential and sensitive material and information with the highest level of discretion and confidentiality while maintaining a high standard of conduct and integrity.

Preferred Special Skills, Knowledge or Qualifications:

- Prior experience in a supervisory capacity and/or leading teams/projects.

- Demonstrated record of providing exceptional customer service.

- Budget preparation including solid understanding of budget, contracts and accounting processes.

- Demonstrated project management skills working with all levels of the organization.

- Excellent verbal and written communication skills.

- Demonstrated leadership skills and ability to work with all levels of the organization including senior executives.

- Motivate and guide others to achieve their best.

- Ability to pivot quickly and be flexible to changing circumstances.

- Quick at identifying issues and implementing effective solutions.

- Maintain performance under pressure and recover quickly from setbacks.

- High competence to interpret data and make informed decisions.

- Operate effectively when the way forward is not clear.

- Navigate and resolve conflicts in an effective manner.

1) Develops and manages a high performing team of Executive Assistant through effective hiring, training, coaching, performance feedback, reward, recognition and developmental opportunities.

2) Manages executive floor operations and administration to include key meeting preparation and on-the-day organization and liaison with internal partners (facilities, IT, etc.).

3) Leverages continuous improvement by streamlining processes using technology and resources such as Microsoft Teams, SharePoint, Percipio etc.

4) Plans and/or directs various administrative, financial, and operational activities and duties at the direction of the Chief of Staff or CNO, including advance support and meeting coordination.

5) Leads strategic projects with enterprise-wide impact and supports planning for leadership development activities.

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

In compliance with the Drug Free Workplace Act of 1988, the Company is committed to a work environment that is free from the effects of alcohol and controlled substances, and free from the abuse or inappropriate use of prescribed and over-the-counter medications. The Company requires employees to be subject to drug and alcohol testing that is job-related and consistent with business necessity, regulatory requirements and applicable laws.