Senior Product Manager, Design Systems & Generative AI

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About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Senior Product Manager, Design Systems & Generative AI

The Opportunity

We're seeking a forward-thinking Product Manager to lead our AI design systems initiatives for the Salesforce Lightning Design System 2 (SLDS 2). In this role, you'll bridge the gap between traditional design systems and innovation with AI capabilities, defining how our components, patterns, and guidelines evolve to support intelligent, adaptive interfaces while maintaining consistency and accessibility across the Salesforce ecosystem.

Core Responsibilities

AI DESIGN SYSTEM STRATEGY & VISION

• Define the product strategy for embedding AI capabilities within our design system

• Collaborate with leadership to establish a roadmap for how SLDS 2 components will support AI powered experiences

• Identify opportunities to enhance the design system to better support dynamic, context-aware interfaces

• Ensure design system architecture supports emerging AI use cases while maintaining backward compatibility

COMPONENT & PATTERN DEVELOPMENT

• Partner with designers and engineers to evolve component specifications that support AI-driven adaptability

• Define requirements for metadata, ontologies, and schemas that enable components to be used effectively in generative contexts

• Lead cross-functional teams in delivering successful components and patterns that support AI powered experiences

• Balance technical constraints, accessibility requirements, and business needs when making product decisions

PARTNERSHIP & INTEGRATION

• Collaborate closely with AI product teams to ensure design system features integrate seamlessly with LLM capabilities

• Work with UX leadership to maintain design integrity across traditional and AI-driven interfaces

• Partner with other PMs focused on AI tooling to ensure alignment between components and the tools that leverage them

• Partner with other PMs focused on AI product experiences to ensure alignment with emerging AI interaction patterns

• Serve as the liaison between the design system team and AI initiatives across the company

STAKEHOLDER MANAGEMENT & ADOPTION

• Be the trusted advisor and advocate for design systems across the organization

• Facilitate communication between cross-functional teams regarding AI design system capabilities and roadmap

• Define success metrics and track adoption of AI design system capabilities

• Educate teams on the benefits and proper use of design system components

• Support enablement and marketing activities to drive adoption

Who You Are

• 3-5 years of product management experience, with at least 1-2 years focused on design systems, component libraries, or frontend platforms

• Strong understanding of design systems principles and their application in enterprise software

• Knowledge of AI/ML concepts and how they can enhance user experiences

• Experience working with frontend development and component architecture

• Familiarity with Salesforce's Lightning Design System or similar enterprise design systems is a significant plus

• Experience defining product requirements and roadmaps for designer and developer-facing features

• Excellent communication skills with the ability to translate complex technical concepts to various audiences

• Strategic thinker who can balance long-term vision with pragmatic execution

• Collaborative approach to working with cross-functional partners including design, engineering, and AI/ML teams

• BS or MS in Computer Science, HCI, Design, or related field

• Flexible working hours to support collaboration with global design and engineering teams

Impact

You'll shape the future of how design systems and AI work together, enabling the next generation of intelligent enterprise applications. Your work will influence how designers and developers across Salesforce and our customer ecosystem create dynamic, context-aware experiences that maintain visual consistency and meet accessibility standards.
By defining how our design system supports AI-driven adaptability, you'll play a crucial role in Salesforce's evolution into an agentic platform, creating a foundation that supports both current needs and future innovation.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.