Change Communications Lead

Category:

Scientific

Employment Type:

Contract

Reference:

BH-383823

Change Communications Lead
needed for a contract opportunity with Yoh Scientific's client in North Carolina, NC.

This position is for a pharmaceutical company, and they are looking for candidates with bachelor's degree and
7-9 years+ experience playing a key role in complex change initiatives or large-scale implementations, with a combined focus on communication.

Schedule: Monday - Friday, day shift.

Key Responsibilities

Create actionable communications approach, utilizing the IBP Transformation narrative and stakeholder mapping to manage and monitor program stakeholders

• Develop holistic local engagement and communications plan with relevant stakeholders
• Provide updates and feeds into global engagement plan as required
• Own and maintain local engagement plan with market leads and local team
• Scoping and advising on appropriate communications channels locally
• Customize global communications (e.g. monthly communications pack)
• In parallel with the global IBP Transformation communications team, develop communication material/ content as required
• Engagement coaching/ counselling of teams on the ground, with global support
• Feed into formal and informal employee listening points; share feedback on the ground (e.g. hot topics, perceptions etc) to help drive action
• Facilitate and support key local market briefing events or initiatives
• Produce written communication materials (various mechanisms as required)

• Conduct high level change impact assessment
• Conduct/refine detailed change impact assessments
• Create actionable change management approach, utilizing the Haleon Change Methodology and toolkit
• Define local change action plans and drive changes through to execution (with support from global change as required)
• Define/ input into initial personas and journey maps as needed
• Define/ refine change network requirements
• Mobilize and manage change network in North America
• Identify, initiate and deliver key change interventions as required to help embed and ensure change can be sustained
• Work closely with training/ capability lead/s to align change interventions
• Embed/ execute change readiness assessments (closely linked with employee listening)
• Align training with capability leads to ensure a smooth learning transition and sustained adoption.

• Facilitate connection with parallel key initiatives in the US, ensuring a co-ordinated approach to contribute to a positive user experience (Examples: Trade Investment Management (TIM), Financial Planning and Analytics (FP&A) and others as required
• Compile communications/ change lessons learned and observations for each key phase to provide learning into future phases

• Ideally 7-9 years+ experience playing a key role in complex change initiatives or large-scale implementations, with a combined focus on communication
• Experience collaborating and interacting with leaders at multiple levels
• Delivery minded individual - experience in a dynamic, fast-paced environment
• Strong facilitation, written and verbal communication skills (plan, create, deliver)
• Employee focused (high degree of emotional intelligence, empathy, strong listening, understanding and situational awareness)
• Team player and able to work collaboratively - can do solution focused mindset
• Comfortable working within matrix reporting lines

• Bachelors degree in a related field of business is of strong benefit
• Certification in Change Management beneficial but not required
• Experience with/ exposure to variety of change and communication methodologies/ mechanisms
• Experience of human centered approach to managing and embedding change
• Able to establish informal network of stakeholders and peers (ability to engage/ influence)
• Creative thinker with a performance mindset; able to make decisions and provide guidance

• Medical, Dental & Vision Benefits
• 401K Retirement Saving Plan
• Life & Disability Insurance
• Direct Deposit & weekly ePayroll
• Employee Discount Programs
• Referral Bonus Programs