Property and Casualty Insurance Representative

Property and Casualty Insurance Representative

Location: Monroe, LA

Employment Type: Temp-to-Hire

Pay Rate: $30,000 - $45,000 base salary

Schedule: Monday - Friday, 8:00 AM - 5:00 PM (1st Shift)

Job Summary

Staffmark is hiring a Property and Casualty Insurance Representative for a well-established company in Monroe, LA. This role is ideal for individuals with at least one year of relevant experience who are eager to provide top-tier customer service while expanding their career in the insurance industry. The successful candidate will assist clients with policy inquiries, process endorsements, handle claims-related questions, and support sales efforts by offering additional coverage options.

Key Responsibilities

• Assist customers with policy questions, endorsements, renewals, cancellations, and reinstatements.
• Provide expert guidance on coverage options, policy terms, and insurance requirements.
• Process documentation for new policies, modifications, and claims.
• Collaborate with underwriters, claims adjusters and other insurance professionals to resolve customer concerns.
• Maintain accurate records of client interactions and transactions.
• Identify opportunities to upsell or cross-sell insurance products to meet customer needs.
• Handle customer complaints and escalations professionally and efficiently.
• Conduct cold-call marketing efforts to generate new business.
• Stay informed on industry regulations, company policies, and best practices.

Employee Benefits/Perks: We offer weekly pay, medical insurance, dental insurance, vision insurance, life insurance, 401k, short-term disability, employee discounts, referral bonus potential, long-term/temp-to-hire employment, free staffing services, career advancement opportunities, and more!

Qualifications

• High school diploma or equivalent (Bachelor's degree preferred).
• Louisiana Property and Casualty Insurance License (or willingness to obtain).
• Minimum of one year of experience in insurance customer service, sales, or a related field.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office and insurance management software.
• Excellent problem-solving and multitasking abilities.
• Ability to work both independently and collaboratively.

Ready to Apply?

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Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.