Title Production Manager - Remote

What You'll Do:

• Directs and manages production processes and remote employees including off-shore management.
• Develops both short- and long-term production goals and objectives.
• Provides hands-on, technical expertise to employees with knowledge of process workflow, FAST, and electronic imaging databases (DATATREE, DATATRACE, etc.).
• Coaches and mentors staff, oversees performance management and development. Assigns and directs work, monitoring progress and status of assigned work. Hires, trains, and develops subordinates. Provides feedback, delegates tasks, and identifies subordinate training needs and those of the organization.
• Delivers business segment goals and objectives, team and management performance, appraisals, salary administration, incentives, corrective action (if applicable), and hiring qualified lead candidates.
• Develops, promotes, and effectively communicates production changes, process improvements, and other initiatives to improve and engage optimal work performance.
• Ensures teams and individuals understand their roles and responsibilities via clear communication of goals and objectives.
• Can be approached easily yet is responsible for maintaining a professional work environment.
• Challenges the team to think "outside the box" and works with them to effect change in the organization; will work with senior leaders to provide input on strategic business initiatives.
• Drives problem solving activities and makes informed decisions to ensure the business segment produces product of high quality, low cost, and meets cycle time service levels agreed upon with the customer base.
• Demonstrates confidence in their ability to make decisions and works in concert with the decisions of upper management.
• Drives efforts to ensure organizational flexibility through cross-training objectives and continuously increases outsourcing volumes with off-shore operations.
• Works on a diverse range of problems of moderate scope where analysis of situations or data requires evaluation of a variety of factors and an understanding of current business and technological trends.
• On a regular basis, initiates corrective action needed to resolve complex, critical issues. Provides input to and may develop operational plans with Senior Management to ensure that plans are integrated with broader strategies.

What You'll Bring:

• At least 6-10 years' experience in Title industry
• At least 3-5 years' experience as a Commercial Title Examiner, Searcher, or Abstractor
• At least 2 years in a leadership position managing a large staff of remote employees
• Bachelor's degree or equivalent experience
• Energy sector experience is highly desired
• Strong working knowledge of Excel and other Microsoft Office products
• Strong ability to apply Microsoft Office tools to problem solving
• Efficient use of FAST and electronic imaging databases (DATATREE, DATATRACE, etc.)
• Integrity, honesty, excellent communication skills both verbal and written and very good presentation when working with management, executive staff and customers
• Effective interpersonal skills and working with offshore teams a plus
• Excellent customer service skills
• Demonstrated ability to consistently meet deadlines and drives for results
• Ability to multi-task in a fast-paced production environment

Pay Range: $72,125-$96,125 annually

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

#LI-SD1

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.