Facilities Manager

Now is an exciting time to join our growing company. We are an award winning business process outsourcing firm focused on print, mail, document scanning, reception and related office support services for Fortune 100 companies, professional tech service firms, and institutions of higher education. We are seeking a facility manager to support our clients in San Jose. Our ideal candidates will be detail oriented, organized, and have a clear understanding of facility processes as you will be responsible for:

Requirements:

• Perform regular "sweeps"" of the workspace(s) to identify areas/items/equipment/materials in need of repair, replacement or upgrade. Report all issues to the office manager
• Schedule and be point of contact for service vendors as needed
• Provide Back up support for Office Manager
• Perform Site walks - responsible to submit work orders
• Assist Office Manager with assigned tickets
• Help address various tasks from breakdown and set up of conference rooms, checking and maintaining mechanical rooms and equipment
• Assisting employees with any onsite issues
• Performing facilities safety inspections
• Maintaining tools and equipment in clean safe working order
• Conference room daily walks - straighten chairs, clean whiteboards, replenish supplies as needed - Back up support to Office Manager
• Responsible for cross training mailroom associate in facilities duties as backup
• Re-stock supplies throughout office buildings
• Assist in set-up and break-down of meetings, lunches, and events
• Perform basic maintenance of kitchen area and appliances
• Hospitality and building support
• Assist with the set-up of audio/visual conferencing, etc.
• Order office supplies and help to maintain inventory sheets.
• Provides general administrative and clerical assistance.
• Perform functions in the mailroom, monitor and track mailroom workflow
• Maintains safe and clean lobby area.
• Assist with internal moves.
• Performs other duties as assigned

Qualifications:

• High School diploma or GED equivalent required.
• Ability to lift up to 50 lbs.
• Proficiency in MS-Office: Word, Excel, Outlook, and Power Point.
• Ability to appropriately handle confidential and highly sensitive material.
• Client and customer service focused with strong organizational, technology and communication skills.
• Ability to develop excellent client relations, client management, and consultation skills
• Ability to process work quickly, accurately and with changing priorities
• Minimum 2 years of high-level customer service experience
• 1-2 years' experience in facility management and mailroom or shipping & receiving operations preferred
• 1-2 years of Project Management Experience
• Proficiency with Microsoft office applications and good communication skills
• Strong work ethic; diplomatic; team and service oriented; builds strong working relationships.
• Exhibits exceptional customer service skills.
• Consistently demonstrates professional demeanor, appearance and attitude.
• Proven ability to remain calm under pressure; resilient.
• Sound judgment and problem-solving ability.