Epic Reporting Analyst I

• Engaging with end-users to understand the specific data/reporting needs within the context of requests. May assist senior team members in identifying business requirements and in defining Epic data or reporting solutions.
• Supporting ongoing operational reporting by building and editing basic to more complex hyperspace reports and dashboards. Informs end users about the underlying data and guides them in the use of these reporting tools. Conducts unit tests of own work and engages team members in second level QA testing. Validates with senior team member before presenting/publishing reporting to end user. Produces/Updates documentation for extracts and reporting. Keeps internal end user documentation accurate and up to date. May assist in the testing/quality assurance of other team members' more routine solutions.
• Responding to assigned routine support tickets involving new straightforward requests or edits to existing queries, reports or extracts. Tracks patterns of issues to identify training needs, underlying data or reporting issues, or potential enhancement opportunities to address business operational needs.
• Updating and executing straightforward extracts using SQL.
• Assisting with data audits to ensure integrity.
• May participate in presentations to operational/accounting end users. Engages in ongoing communications with multiple teams related to supported application and operational processes. Actively participates in recurring team meetings to discuss the status of deliverables, roadblocks, shared issues, end-user concerns, etc. Participates in routine communications with Epic representatives, as necessary to review outstanding support, request assistance, etc.
• Attending local conferences, additional Epic training, and/or internal BCH offerings.

In order to qualify, you must have:

• Bachelor's Degree.
• An Associate's Degree with an additional 2 years of related experience or a high school diploma/GED with an additional 4 years of related experience may substitute for a Bachelor's Degree.
• Epic certification in Cogito, Healthy Planet, or CompassRose
• At least 6 months of Epic certification training and subsequent experience successfully applying knowledge to resolving routine issues.
• Proficiency in identifying trends, detecting variations, and interpreting SPC charts to support evidence-based decision-making in patient care and operational efficiency."
• Expertise in clinical quality data analysis preferred, including the ability to apply statistical process control (SPC) methods to monitor and improve healthcare performance metrics.
• Experience as a super-user of an Electronic Health Records system generally, if not Epic specifically preferred.
• Experience in quality improvement initiatives preferred.

Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.