New

Account Manager - eCommerce

Almo
United States, Pennsylvania, Philadelphia
Jan 11, 2025
SUMMARY: We are seeking a highly organized and proactive Operations Manager to oversee and manage the day-to-day operations of our accounts. The ideal candidate will ensure products are live on account platforms, maintain accurate inventory levels, and drive operational efficiency. This role requires a detail-oriented individual with strong problem-solving skills and the ability to optimize processes for improved performance. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage day-to-day operations of accounts, ensuring products are live on account platforms and inventory levels are accurate and up to date. Conduct regular inventory audits and coordinate with product management and sales operations to address any issues. Analyze return data and implement solutions to minimize return rates and penalties. Monitor and resolve order management issues promptly, ensuring minimal disruption to sales. Optimize product listings for increased search visibility and conversion rates. Compile and share weekly reports on inventory accuracy, return rates, and other measurables. Act as a point of contact for day-to-day client queries and operational needs. Continuously identify and implement improvements to existing processes to drive operational efficiency. Qualifications MINIMUM REQUIREMENTS: 3+ years of experience in operations management, preferably in a related industry. Strong understanding of inventory management and order processing. Excellent analytical and problem-solving skills. Ability to optimize product listings for search visibility and conversions. Proficiency in Microsoft Office Suite, particularly Excel. Bachelor's degree in Business or related field preferred. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. DIVERSITY Statement: At DCC Technology, we deeply value diversity and inclusion. We recognize the unique contributions each team member brings to our dynamic culture and are dedicated to fostering an inclusive environment where every individual feels valued, heard, and celebrated. Our commitment extends to offering flexible working arrangements, ensuring that we accommodate the diverse needs of our colleagues and stakeholders. By joining us, you'll be part of shaping the future at DCC Technology, driving forward initiatives that not only make a real difference but also reflect the rich tapestry of our global community. Let's innovate together, embracing diversity to inspire groundbreaking solutions.