New

Patient Care Scheduler

VNS Health
United States, New York, New York
220 East 42nd Street (Show on map)
Jan 11, 2025
OverviewResponsible for scheduling of field visits and communicating with patients, field staff, and other members of an interdisciplinary team to meet the goals and objectives of the department/agency. Works under moderate supervision. Manages daily and timely scheduling, rescheduling, cancelling, and confirming field visits, ensuring adequate coverage for all shifts for caregivers. Addresses scheduling conflicts and finds solutions that meet patient needs and complies with staffing policies. Utilizes daily visit report to identify visits to be scheduled. Records scheduled visits and maintains accurate record of patient information in the Electronic Medical Record (EMR) system. Processes completed/missed visits in the EMR system. Provides instructions to patients for visit preparation. Liaises and collaborates with interdisciplinary team to communicate scheduling changes in a timely manner. Supports and participates in quality improvement and other activities that support the achievement of the team's goals. Participates in team meetings. Participates in special projects and performs other duties as assigned. Qualifications Education: High School Diploma or Equivalent required Associate's Degree in Business or Medical Administration preferred Work Experience: Minimum 1 year in an administrative role required Excellent verbal and written communication required Computer skills, including Microsoft Office Suite (Word and Excel) required Discretion and the ability to handle confidential information required Prior experience in a scheduling role within a healthcare setting preferred Experience using scheduling software and electronic health records (EHRs) preferred Strong interpersonal skills for communicating with patients and staff preferred Excellent time management skills preferred Strong organizational and problem-solving skills preferred Compensation$20.98 - $26.23 Hourly About Us VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us-we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 "neighbors" who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.