Advising & Student Services, Assistant Director

The Trulaske College of Business

Department: Master's Programs Office

The Robert J. Trulaske, Sr. College of Business, Master's Programs Office is recruiting for an Advising & Student Services, Assistant Director to lead the Student Services team in delivering program services to students and faculty, which includes advising, event programming, and enrollment forecasting.

Reporting to the Director of Master's Programs, the Advising & Student Services, Assistant Director provides direct supervision direction, guidance and counsel to the Master's Programs Senior Academic Advisor. Regularly support, strategically plan and collaborate with the Director of Master's Programs; develop, mentor and train staff; enhance and maintain effective communication and relationships within the Trulaske College of Business, MU and college professional organizations.

This position is part of a larger master's programs student support services team working together to provide the best customer service necessary to build and maintain strong relations with students and internal customers. Working closely and accurately within established guidelines of the university, the unit, program objectives and funding limitations, this position includes graduate student support, faculty support, large and small-scale event coordination, execution of communications and daily operations of program, course registration, course material ordering and supervision of graduate student advisors.

Key Responsibilities:

* Provides leadership and supervision for Master's Programs Senior Academic Advisor, including goal setting, development planning, coaching and evaluation.

Understands key drivers and serves as the academic advisor and subject matter expert to MBA and Master of Accountancy degree candidates to increase percentage of program completions and professional development opportunities with external partners.

* Ensures efficiency, productivity, of balancing the advising load between Advising & Student Services, Assistant Director and Senior Academic Advisor.

* Analyzes enrollment for all graduate courses and collaborates with Director of Master's Programs and Department Chairs regarding course caps and number of sections for each course, leveraging technical experience, data and other factors as identified to understand and accomplish balances in enrollments and number of courses/sections.

* Serves as functional area liaison, with course catalog revisions and work with faculty as needed on course sequencing and major revisions.

* Directs new student orientation programming both in person and virtually.

* Oversees the coordination and implements student events for assigned programs.

* Oversees the student registration process.

* Plans and executes virtual programming for all master's students within the Trulaske College of Business.

* Executes activities related to academic progress such as academic probation, out-of-synch/off-track students, withdrawals, dismissals, and other student enrollment adjustments in alignment and compliance with university policies, procedures and practices.

* Ensures graduation paperwork is processed for students in a timely manner.

* Coordinates the distribution of graduation survey and manages data related to student outcomes.

* Provides assistance and information to faculty, staff and outside organizations regarding function/program.

* Manages unit expenditures and requests, submits disbursement forms.

* Supports faculty in a hybrid and online classroom environment.

Monday - Friday, 8 am - 5 pm, occasional nights and weekends (2-3 times per semester)

A Bachelor's degree or an equivalent combination of education and experience and at least 3 years of experience from which comparable knowledge and skills can be acquired is necessary

At least 2 years' experience with Academic Advising

Salary Range: $48,900 - $68,815 a year

Grade: GGS 10

University Title: PROGRAM MANAGER II STUDENT SUPPORT SERVICES

Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple hours' drive from St. Louis and Kansas City, Columbia is Boone County's largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen cultural festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be!

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Values Commitment

We value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call the Director of Employee and Labor Relations at 573-882-2146.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.