Client Development Director - Wastewater

Do you have a driven personality that thrives on the challenges of meeting goals and 'raising the bar' for the rest of the team? Are you a natural engager of people and pride yourself in your ability to connect with people to understand their motivations and business objectives? In the role of the Wastewater Client Development Director, you'll be in an exclusive position interfacing with HDR's most significant wastewater clients throughout North America while building close internal relationships with HDR's foremost technical professionals representing cutting edge wastewater technologies and integrated water planning. You'll feel confident knowing you have the power of over 1,700 technical professionals focused on managing all aspects of Earth's ultimate resource - water.

You're a polished professional with impeccable listening skills and an ability to maintain laser focus on a goal. From a client standpoint, you'll get to know their mission, vision, culture, and goals with the objective of positioning HDR professionals to solve their greatest challenges.

The Client Development Director (CDD) is focused upon the NFB (net fees booked) metric that drives success and growth of the Wastewater Market Sector. As such, in the Wastewater Client Development Director role you will be primarily focused upon driving current and future year bookings to achieve plan, and more importantly position the sector for growth in future years. Ideally, you will focus the most significant clients of HDR, those which drive a large share of the Wastewater Market Sector revenues.

Your direct supervisor will be our Director of Market Sector Development. This role will enable a division of responsibilities to permit the Market Sector Director to maintain a strategic perspective on the marketplace necessary to develop, maintain and clearly communicate the Wastewater Sector vision to the Water Business Group (WBG) and to HDR. The Wastewater Client Development Director will then execute the strategic plan necessary to identify, develop and drive key wastewater opportunities needed to achieve current year net fees booked goals and develop Major Campaigns and critical strategic initiatives and opportunities for future years.

The following outlines the responsibilities for this role. The role is driven on execution of the Wastewater Sector strategic plan. This enables the Market Sector Director to maintain the strategic perspective necessary to implement a long-term vision for the Market Sector.

Primary Role & Responsibilities:

Path to Goal (10% of time) - In coordination with Wastewater Market Sector Director, identify, monitor, and support attainment of annual NFB plan using the Path to Goal concept to drive consistent communication across the Water Business Group organization.

Strategic Client Development Leadership & Assistance (20% of time) - Assist/Collaborate with Regional Business Group / Area Client Development leadership in the development of the top 10% of clients for the Wastewater Market Sector (Top 10% are defined as clients with long-term, large scale revenue potential to drive sustained growth of Wastewater Market Sector)

Major Campaign and Strategic Pursuit Leadership (30-40% of time) - Engage Regional/Area Wastewater Market Sector staff in the development and execution of key market sector initiatives identified during strategic planning. (i.e., Advanced Treatment, Conveyance, CSO/SSO, Water Quality, Nutrient Removal, Wet Weather, Reuse, Biosolids, Regulatory Compliance, Asset Management, Resiliency, etc.) In addition, assume primary leadership of select Wastewater Market Sector Pursuits in the $2 to $10 M range.

Alignment of Resources (10% of time) - Coordinate the alignment of Wastewater market sector and business class resources with the needs of Regional/Local Client Development Leads and pursuits critical to achieving "Path to Goal."

Leadership, Management and Delivery of Select Wastewater Projects (20-30% of time) - To remain sharp and focused on the most critical wastewater initiatives and key WBG clients, it is anticipated that the Wastewater Client Development Director will assume leadership roles on pursuit organization charts and delivery teams. This will encourage a utilization goal of approximately 20-30%.

Secondary Responsibilities:

NFB Tracking - Monitor and communicate progress toward annual NFB (net fees booked) goals. Work closely with Regional Water Business Group leadership to observe trends, adjust projections and make required alterations to plan to achieve year-over-year NFB success.

Other Support - Provide Market Sector Director other support in critical areas for the Market Sector. These areas would typically include:

Strategic Planning - Assist in development of annual strategic planning effort

Controlling - Assist in monitoring Net Fee Earned /Utilization/P&L for the Market Sector, as required.

Staffing - Assist in prioritization of strategic hires, identification and recruiting of candidates.

Directing - On behalf of Market Sector Director, frequently provide WBG Regional leadership and Area Management with CDL direction, support, and coaching.