Claims Tech Specialist - Remote

At Selective, we don't just insure uniquely, we employ uniqueness.

Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2024 and certification as a Great Place to Work in 2024 for the fifth consecutive year.

Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.

Selective Insurance is seeking a Claims Technical Specialist - Construction Defect. This is a full remote position, if desired. Selective has numerous physical offices thorough the country, so the position can also be a work from office or hybrid position as well.

The purpose of this position is to provide direct handling of the company's construction defect claims with a focus on Additional Insured tenders and Risk Transfer. Responsibilities of this position include coverage analysis, risk transfer, investigation, evaluation, negotiation, and disposition of assigned claims, including tenders from alleged additional insureds and co-carriers. Candidate must possess strong litigation management skills to aggressively manage litigation activities, budgets and claim outcomes while considering the overall impact to the customer and company. The individual in this position must process claims within company policies, procedures, and within individual's prescribed authority while providing exceptional customer experience and high standards of performance. This individual must be strategic in directing litigation to positive cost-effective resolution in the best interests of our insureds and must be highly organized to track and control large loss exposures. Job duties will include communication and collaboration with key internal and external stakeholders, training, development and mentoring of junior personnel involved with CD claims. The position may require travel to mediations, arbitrations, settlement conferences, trials, or other proceedings. The individual must execute all job duties and responsibilities in compliance with applicable legal and regulatory requirements, including possessing proper licensure in the states that Selective works within.

• Effectively evaluate and identify coverage issues for additional insureds facing claims for construction defects. Elevate coverage issues as appropriate to management.
• Investigate claims through telephone, written correspondence, and/or personal contact with claimants, attorneys, insureds, witnesses, and others having pertinent information.
• Identify and enforce risk transfer opportunities to co-carriers of the named insured and for carriers of subcontractors with contractual indemnity and additional insured obligations, as applicable.
• Effectively communicate task and fee/cost expectations with vendors and attorneys and enforce compliance with those expectations.
• Timely analyze information to evaluate and determine the extent of loss, taking into consideration covered v. uncovered damages, liability, risk transfer, time on risk and litigation costs.
• Effectively evaluate, negotiate, and resolve claims within delegated authority.
• Provide required reports to claims, underwriting, reinsurance and actuarial on significant exposure cases.
• Report on all cases going to trial on a timely basis and attend portions of trials when warranted or requested by management.
• Ensure proper referrals and timely updates to appropriate Reinsurer(s).
• Must have a valid driver's license.

Knowledge and Requirements

• Superior communication and strategic negotiation and claim disposition skills along with proven problem-solving skills.
• Ability and willingness to delineate cost expectations to vendors and outside counsel and enforce compliance is an absolute requirement.
• Excellent presentation skills.
• Ability to work independently in a paperless environment.
• Eagerness to participate and collaborate in team meetings, both on-line and in person to share experience and foster continuous improvement for better claim outcomes.
• Ability to compose professional and accurate correspondence, including reservation of rights and disclaimer letters.
• Proficiency with standard business-related software (including Microsoft Outlook, Work Excel, and PowerPoint.

Education and Experience

• 5+ years (10+ if no college degree) with handling large construction defect claims that involve complex coverage analysis and significant large loss evaluations.
• College degree preferred.
• Law degree preferred.

Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and paid time off plans. Additional details about our total rewards package will be provided during the recruiting process.

The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs.

Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.