Solutions Engineer

SOLUTIONS ENGINEER

The primary focus of a Solution Engineer (SE) is to become a domain expert in Minitab's products, solutions, and markets (both industry and functional areas), enabling them to effectively discover, develop, position, and differentiate Minitab's unique value proposition to both prospects and customers. The SE role is focused on supporting the Small and Medium Business (SMB) and mid-market sales teams on multi-product and solution-based sales opportunities as a member of the Virtual Account Team by contributing to and executing on opportunity plans leading to the generation of software license/subscription, maintenance, services, and training bookings. Provide sales support to the sales teams through the delivery of in-depth discovery sessions, customer presentations & demonstrations, both face to face (on-site) and through web conferencing. In addition, the SE will provide technical support for delivery & maintenance of demonstration solutions, represent Minitab at various trade shows and events, and provide competitive intelligence to marketing. The SE will work closely with an assigned Solution Architect who will be responsible for the onboarding, training, and mentoring. Considerable travel is required for this role (40-50%).

Responsibilities:

• Support sales team in proactive discovery, assessment and close of new opportunities through the successful execution of CEL.
• Position Minitab to win new business within the account by developing, communicating, and supporting effective selling strategies that are based on well-defined customer-specific value propositions.
• Leverage and effectively communicate Minitab's solutions within the accounts to broaden Minitab's footprint and create new opportunities by challenging the customer/prospect with tailoring for resonance and teaching for differentiation.
• Understand what technical resources are required within the virtual account team for opportunity success in all assigned accounts.
• Lead the technical strategy and participate in internal virtual account team meetings and communicate with virtual team members to ensure successful execution of strategy.

Knowledge:

• Minitab's Market (Knowledge of Six Sigma, Lean and other applicable methodologies)
• Minitab's Solutions (all products and services)
• Key Industries Served by Minitab
• Microsoft O365 suite

Experience:0-3+ years of work experience preferred using analytics and/or data mining software, such as Minitab, SPSS, JMP, SAS, Python, R, or similar products.

Education:Bachelor's degree required in statistics, data science. Masters is preferred in statistics or data science related.

Career Path: Following successful performance, this position may be considered for promotion to the role of Senior Solutions Engineer

This is an onsite position at our State College, PA HQ. Remote work is not an option.

Our Benefits:

HEALTH INSURANCE: Medical, Dental, and Vision Insurance is provided at no cost for full-time employees upon date of hire. Low co-pay pharmacy benefit and affordable family coverage plan is available. Short and Long Term Disability is fully paid by Minitab. Employee Assistance Program (EAP) - Provides guidance for personal issue and information on other Work Life Matters.

LIFE INSURANCE: Group Term Life Insurance is provided at no cost for full-time employees at three times employee base salary (max. $400k). Minitab provides eligible employees the opportunity to purchase Voluntary Life Insurance for themselves and eligible dependents at affordable rates.

RETIREMENT PLANNING: A 401k Retirement Plan with T. Rowe Price is provided with eligible employee contribution immediately. Minitab will match dollar for dollar up to the first 6% of employee's contribution. Employees are fully vested in the Minitab, LLC 401(k) Retirement Plan upon date of hire.

PAID TIME OFF: Paid holidays, as well as 4 weeks of annual paid time off are provided. The annual paid time off increases one week every five years.

HIGHER AND PROFESSIONAL DEVELOPMENT: The pursuit of ongoing development is important and valued at Minitab. In support of this value, Minitab offers tuition and related expenses assistance for both higher education and other professional development.

FLEXIBLE SPENDING ACCOUNT: Medical and Dependent Care Reimbursement Accounts - Pre-tax Deductions. Parking and Transit - Pre-Tax Deductions.

HYBRID WORK SCHEDULE: We offer a hybrid work model for eligible positions.

PREMIUM BENEFITS: At our State College, PA Headquarters, there is an onsite gym, indoor swimming pool, yoga studio, movie theater, outdoor sand volleyball court, game room, arcade room and even a golf simulator. Personal training and nutrition counseling is available upon request.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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