Referral Coordinator, Multispecialty - Lawrence

Mass General Brigham Community Physicians
United States, Massachusetts, Lawrence
500 Merrimack Street (Show on map)
Jan 06, 2025
We are seeking a full-time Referral Coordinator to support our Referral Coordinator Team located at 500 Merrimac Street, Lawrence, 01843. This Referral Coordinator supports specialties including Internal Medicine, Pulmonary, Cardiology. Endocrinology, Nephrology and Allergy. The desired schedule is Monday through Friday from 8:30am to 5:00pm with the expectation that employees will be onsite for all hours worked. Responsibilities Use/s the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration At the conclusion of the visit, referral coordinators schedule any follow-up tests and/or procedures, specialty appointments, and provide patients with the necessary information needed to schedule external specialty appointments. Process all prior authorizations. Schedule internal specialty appointments. Fax all pertinent information to all external physicians for appointments that are scheduled. Maintain patient confidentiality. Other duties as assigned. Qualifications A combination of education and experience may be substituted for requirements. A minimum of a high school diploma or GED. A minimum of 1 year of customer service experience Must have previous experience in a medical office environment. Experience handling referralspreferred. Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.