Behavioral Intervention Team (BIT) Case Coordinator

HOW TO APPLY

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INITIAL REVIEW DATE (IRD)

UC Santa Cruz jobs are posted until filled. All application materials submitted by 11:59 pm on the IRD will be routed to the hiring team for consideration. NOTE: Applicants who miss the IRD are still encouraged to apply; their materials will still be forwarded for consideration if requested by the hiring team. Application materials cannot be accepted outside of the jobs portal. Applications cannot be edited on an applicant's behalf. For more information about the IRD and the applicant review process, view this link.

The IRD for this job is: 01-16-2025

ABOUT UC SANTA CRUZ

UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.

DEPARTMENT OVERVIEW

Risk and Safety Services is comprised of five departments and each of these units is dedicated to maintaining and promoting an aspect of the health and safety of all members of the campus community. The UCSC Office of Risk Services is a department within Risk and Safety Services in the Division of Finance, Operations and Administration (FOA). Risk Services supports the campus by helping departments identify their risk exposures, recommending strategies to reduce or eliminate identified risks, and administering the campus insurance programs to facilitate maximum recovery from accidental losses. Risk Services encourages and supports a safe, healthy and thriving campus community.

More information can be found at: https://riskservices.ucsc.edu/

JOB SUMMARY

Under the supervision of the Director of Risk Services and Occupational Health, the BIT Case Coordinator will coordinate and support the work of the University Behavioral Intervention Team (BIT). The BIT Case Coordinator brings knowledge and skills related to behavioral risk identification and assessment, assists in referring identified individuals to services, and works with the Team to promote effective communication across and among the various offices, teams, and programs that are involved in behavioral evaluation and support as well as threat assessment and management.

APPOINTMENT INFORMATION

Budgeted Salary: $83,000 - $91,320/annually. Salary commensurate with skills, qualifications and experience.
Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.

Benefits Level Eligibility: Full benefits

Schedule Information:

• Full-time, Fixed
• Percentage of Time: 100%, 40 Hours per Week
• Days of the Week: Mon-Fri
• Shift Includes: Day

Employee Classification: Career appointment

Job End Date: None

Work Location: UCSC Scotts Valley Campus

Union Representation: Non-Represented

Job Code Classification: ENTERPRISE RISK MGT ANL 3 (007204)

Travel: Never or Rarely

JOB DUTIES

70% - CASE COORDINATION

• Reviews the BIT database daily and screens new cases.
• Provides analyses for complex data systems and resource projects.
• Completes an Intake form for each new case and enters it into the secure database.
• Develops and implements a secure BIT database.
• Manages case/supporting coordination and triage process.
• Documents all BIT processes, case management plans, and follow-ups.
• Stores all communications, records, and documents according to confidentiality requirements.
• Emails or texts the BIT to notify of urgent changes in case status or to arrange ad hoc meetings.
• Follows up on action items from meetings.
• Coordinates and enlists external resources and experts for case analysis and management.
• Maintains an up-to-date list of core and adjunct BIT members and relevant department and office contact persons.

30% - RESEARCH, DEVELOPMENT AND TRAINING

• Researches, monitors, and analyzes regulations, legislation, research literature, and UC policies for impact on the organization or initiative.
• Researches and summarizes best practices in the field.
• Conducts post-implementation analysis to determine the need for further enhancements, finer distinctions, and/or additional processes.
• Works collaboratively with BIT staff to develop proposals and recommendations to guide and support a broader strategic direction for the Behavioral Intervention Team or initiative, as needed.
• Coordinates implementation with cross-organizational departments or external entities as needed.
• Researches and drafts complex proposals, reports, and briefings. Establishes and maintains contacts internally and with external constituents for the collection and exchange of data.
• Develops scope of work and reports for project requirements.
• Makes recommendations regarding the development and implementation of critical coordinated response systems.
• May coordinate training of location department points of contact.
• Works collaboratively with BIT staff in developing, revising, and evaluating educational materials as well as with other campus departments or units in identifying appropriate target audiences and subject matter for training.
• Keeps appropriate records and maintains the confidentiality of all reports in accordance with UC policy and applicable laws and policies related to privacy and record retention.
• Assists with Workplace Violence Prevention Plan research and case coordination.
• Management of program development with risk analysis and research coordination.
• Develops and coordinates risk programming and analysis.
• Develops and implements campus education and outreach programs in coordination with BIT related to violence prevention, as applicable.

REQUIRED QUALIFICATIONS

• Bachelor's degree in related area and / or equivalent experience and/or training.
• Experience working with employee assistance programs to provide resources to clients in distress.
• Experience managing responses to crisis situations and/or risk analysis.
• Knowledge and experience with cross-cultural communication with the demonstrated skill, sensitivity, and experience interacting with diverse constituents (age, education level, race, gender identity and expression, ability, and socioeconomic backgrounds) in a culturally competent manner.
• Knowledge of common computer application programs.
• Thorough knowledge of the behavioral intervention profession, insurance, and/or risk assessment.
• Demonstrated knowledge of best practices and methodologies for gathering and analyzing information, and writing reports.
• Demonstrated skills in analyzing, researching, and synthesizing large amounts of data for preparing sound and relevant proposals / analyses.
• Excellent problem-solving skills to work independently with all levels of university personnel, and to facilitate agreement on issues and corrective actions.
• Demonstrated excellent verbal communication skills with the ability to present information in a clear and concise manner.
• Demonstrated excellent written communication skills with the ability to present information in a clear and concise manner.
• Demonstrated interpersonal skills with the ability to listen well, engage in creative problem-solving, and demonstrate sensitivity to, and respect for, people's needs.
• Ability to work collaboratively as part of a team as well as part of a university-wide community.
• Demonstrated ability to use discretion to keep appropriate records and maintain the confidentiality of all reports in accordance with UC policy and applicable laws and policies related to privacy and record retention.
• Demonstrated ability to multi-task with demanding timeframes and work calmly under pressure while maintaining excellent working relationships and managing multiple investigations and deadlines.
• Demonstrated ability to think critically to gather and organize information, conduct analysis, and make recommendations on issues that are complex.
• Demonstrated ability to apply policy and legal concepts to issues.

PREFERRED QUALIFICATIONS

• Master's degree in insurance, public health, or related field.
• Broad and thorough knowledge of the University's policies, procedures, and programs, including employee assistance programs.
• Prior higher education experience.

SPECIAL CONDITIONS OF EMPLOYMENT

• Selected candidate will be required to pass a pre-employment criminal history background check.
• Selected candidate must pass the employment misconduct disclosure process.
• Ability to work long periods of time at a computer with or without accommodation.
• The selected candidate will be required to work all scheduled hours on-site.
• Selected candidate will be required to complete training within established time frames as directed including UC compliance training.
• Ability to maintain appearance and conduct suitable for working in a professional setting.
• The University of California has implemented a Vaccination Policy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program.
• Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.

MISCONDUCT DISCLOSURE REQUIREMENT

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

a. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace

SAFETY STATEMENT

All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.

NOTICE OF AVAILABILITY

EEO/AA

The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.

For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination