Financial Counselor

University of California - Los Angeles Health
United States, California, Los Angeles
Dec 28, 2024
Description The Semel Institute for Neuroscience and Human Behavior is seeking to hire a full-time Financial Counselor to join the Department of Psychiatry. Primary duties include: Obtaining or clarifying all financial and demographic data of patient Liaison between patients, physician's office, and other hospital departments Reviewing accounts for any changes in status (e.g. insurance fees) Arranging for self pay deposits and secure sponsorship Screening patients to determine eligibility for government assisted programs Assisting patients with billing inquiries Other duties as assigned Salary: $29.42/hr - $42.14/hr Qualifications Previous experience working Medi-Cal, HMO's, PPO's, third party payors, etc., authorizations and eligibility requirements and regulations Sufficient typing skills Minimum 2 years experience obtaining insurance benefits, eligibility and authorizations Knowledge of Microsoft Word, windows, Outlook e-mail and basic knowledge of PC applications Knowledge of NPBHS and Medical Enterprise supported services, Care Connect (EPIC) systems (highly preferred) Ability to perform the functions of patient encounters, registration and appointment scheduling using a computerized system Ability to perform responsibilities with frequent interruptions and/or distractions. Skill in performing basic arithmetic operations such as adding and subtracting to determine financial eligibility or required deposits Working knowledge of various departments, patient related policies and procedures, as well as a thorough understanding of the University system and it's services and programs (preferred) Strong communication skills to interact diplomatically with persons of various social, cultural, economic, and educational backgrounds