Employee Communications Senior Manager, Coastal Plains Market

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

The Employee Communications Senior Manager will execute internal communications initiatives to engage, inform, and inspire Verizon employees (V Teamers) within the Coastal Plains Market. Reporting to the Director of Strategic Market Communications, this role focuses on delivering effective communications that align with company goals, support business objectives, and enhance employee engagement.

• Creating compelling content, managing internal communication channels, and coordinating employee programs and events.

• Developing and distributing engaging content across various channels-including email, text messaging, Workvivo (employee communications platform), intranet, videos, and more -to keep employees informed and aligned with company goals.

• Writing and editing internal communications materials, which could include graphics or videos, ensuring clarity, consistency, and alignment with Verizon's messaging and brand voice.

• Coordinating and executing programs that foster a positive workplace culture.

• Assisting the Market President and senior leaders in crafting internal messages that effectively communicate key initiatives and updates.

• Introducing creative approaches to internal communications, utilizing multimedia content, storytelling techniques, and emerging technologies to engage employees.

• Utilize a smartphone and wireless microphone to craft engaging internal videos, capturing events, interviews, and messages that resonate with employees.

• Monitoring and reporting on the effectiveness of internal communications efforts, using metrics and employee feedback to inform strategies and improve outcomes.

• Executing internal communication plans during crises or significant organizational changes to ensure timely and accurate information is communicated to employees.

• Managing and optimizing internal communication platforms and tools, leveraging technology-including creative AI platforms-to enhance communication efficiency and reach.

• Bachelor's degree or four or more years of work experience.

• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

• Six or more years in internal communications, employee engagement, or related fields.

• Bachelor's degree in Communications, Journalism, Public Relations, or a related field.

• Exceptional writing skills, creativity, and the ability to connect with employees at all levels to foster a strong organizational culture.

• Exceptional written, visual, and verbal communication abilities, with a talent for crafting messages that resonate with diverse employee audiences.

• Demonstrated willingness to develop innovative internal campaigns and content that drive engagement and support company culture.

• Strong project management skills with the ability to manage multiple projects simultaneously and meet deadlines.

• Experience with internal communication tools and platforms, including intranet systems, email marketing software, and creative AI platforms for visual content.

• Strong relationship-building skills, with the willingness to collaborate effectively with team members, leadership, and cross-functional partners.

• Willingness to align internal communications with broader business goals and adapt strategies based on feedback and metrics.

• Native Spanish language proficiency.

• Experience in shooting and editing video content, including proficiency in using smartphones, wireless microphones, and basic video editing software.

• Familiarity with graphic design tools (e.g., Adobe Creative Suite, Canva) to create visually engaging communication materials.

• Proficiency in using creative AI platforms to generate assets and enhance communication materials.

• Knowledge of best practices in communicating organizational changes and managing employee communications during transitions.

• Experience in measuring employee engagement and using data to inform and improve communication strategies.

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.