Pharmacy Systems Integration Program Manager

SUMMARY

• The Pharmacy Systems Integration Manager is responsible for advocating the needs and wants of Pharmacy Operations to all the dynamic business partners across the Covertus organization and collaborating with these business partners to drive positive change. This position will assist with gathering and evaluating pharmacy operations requirements, looking at potential system enhancements (through both internal and external research), and developing changes to existing workflows, all the while ensuring that any actions taken maintain constant compliance from a Pharmacy Regulatory standpoint. The Pharmacy Systems Integration Manager also plays a crucial role in the evaluation, selection, implementation, and go-live of new systems/software related to Pharmacy Operations. This position will directly support the Pharmacy Systems Integration Director and will add to the ever-growing Pharmacy Integrations Team and will enable sustainable scalability as Pharmacy Operations and Covetrus continue to expand.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Strive to drive innovation, promote adherence to best practices, and encourage standardization across all system operations to make integrations a competitive advantage for Covetrus.
• Provide overall direction for end to end implementation of planned and ad hock hardware and software changes into production environments.
• Conduct and oversee communications with system users and developers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback.
• Prioritize and manage the development of additional integrations capabilities, including connections with additional systems (both internal and external).
• Initiate and manage relationships with integration partners, including industry associations. Work closely with customers to drive integrations and gather requirements.
• Work closely with our data operations team to maintain quality, high level of data quality related to integrations and ongoing operations.
• Develop and maintain a working knowledge of current applicable laws and regulations and ensure all operations are conducted in a complaint manner.
• Collaborate closely with strategic partners and colleagues from departments across the company, including Customer Service, Sales, and Engineering.
• Deliver operational excellence through continuous improvement initiatives to enhance workflow design and to strengthen operational compliance.
• Leverage resources internally and externally to achieve the highest impact toward organization goals including research, content development, and communication of findings/key points.
• Communicate directly on behalf of the Pharmacy Integrations Director with internal and external stakeholders/leaders/departments on matters related to programmatic initiatives.
• Partner with all members of the Pharmacy Integration Team to collaborate on past, ongoing, and future Pharmacy Operations related projects/initiatives.

QUALIFICATIONS:

EDUCATION AND/OR EXPERIENCE

• Bachelor's Degree in Pharmacy or Pharm D Degree.
• Minimum of 5 years of management experience leading integration operations.
• Experience or knowledge of supply chain, warehouse, logistics, and call center operations.
• Deep and broad knowledge of the animal health industry's operational best practices, regulatory processes, products, solutions, and services preferred.

CERTIFICATES, LICENSES, REGISTRATIONS

• State pharmacy licensure in good standing

COMPETENCIES (SKILLS AND ABILITIES)

• Ability to work independently on projects and should be able to work under pressure to handle a wide variety of activities and confidential matters.
• Strong communication skills both written and verbal and able to effectively operate with all levels of the organization.
• Capable and reliable in meeting tight schedules and deadlines.
• Ability to manage cross-functionally, to proactively communicate and to resolve issues in a timely manner.
• Extremely strong project management, organization, and problem-solving skills.
• Impressive attention to detail, with a strong ability to identify and summarize key trends.
• Basic computer skills, ability to multi-task, and effectively own follow-up items is essential.

PHYSICIAL DEMANDS/WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Extensive computer work
• Business travel (up to 25%)

Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

We offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program:

* 401k savings & company match

* Paid time off

* Paid holidays

* Maternity leave

* Parental leave

* Military leave

* Other leaves of absence

* Health, dental, and vision benefits

* Health savings accounts

* Flexible spending accounts

* Life & disability benefits

* Identity theft protection

* Pet insurance

* Sales Positions are eligible for a Variable Incentive

* Certain positions may include eligibility for a short term incentive plan

Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.