Manager, Bus Maintenance

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website.

We are committed to supporting a diverse workforce that reflects the communities we serve.

Metro Transit is one of the country's largest transit systems, employs more than 3,000 people, and prior to COVID provided more than 80 million rides a year through an integrated network of buses, light rail and commuter trains, as well as resources for those who carpool, vanpool, walk or bike in the Twin Cities.

Metro Transit's Bus Maintenance Division is responsible for providing safe, clean, and dependable buses to meet peak system requirements of approximately 900 buses plus the maintenance of all support vehicles (Pool cars, Supervisors cars/vans, tow trucks, Facilities Dept. trucks, Rail support vehicles, etc.) and equipment (powered sweepers, scrubbers, forklifts, small engines, etc.).

How your work would contribute to our organization and the Twin Cities region:

The Manager, Bus Maintenance will provide operations leadership, direction, and coordination in the Maintenance department at Bus Maintenance garages and Overhaul Base locations. This position will also provide support for the Bus Transportation Department by maintaining the revenue and non-revenue fleet to Metro Standards.

1. Bus Maintenance Operations Management:

• Identify problem areas, making timely corrections where possible, or recommendations to upper management for solutions; ensuring all council policies, local, state and nation laws and requirements are met and adhered to- much of this involves communication with employees
• Manages diverse work groups
• Develops supervisor's skills and understanding of policies and procedures
• Works with supervisors in developing staff schedules and manages employee attendance in accordance with Human Resources protocol

• Provide direction/coordination of training for base garage personnel
• Assign and inspect work of supervisors and mechanical personnel
• Participates in the hiring process by conducting interviews and making hiring recommendations
• Develops, implements, and evaluates maintenance policies and procedures; ensuring the maintenance policies and procedures comply with Metropolitan Council standards and practices and all applicable state and national regulations

• Maintain a close working relationship with the Transportation, Finance/Stores, Engineering, Facilities, Risk Management, Payroll Departments, and the Division
• Manage EEO and harassment free workplace policies
• Coordinates with other garages
• Manage division-wide projects as assigned

• Manages and evaluates employee performance recognition and handles required disciplinary action for all reporting personnel in accordance with the grievance process; hears first step grievances, writes clear and complete first step responses, and represents management at subsequent grievance and arbitration hearings as needed
• Evaluate and conduct performance review for reporting staff

• Adhere to department budget including controlling expenses and tailoring department activities to budget requirements

• Coordinate and maintain all records and reports, including opt outs
• Compiles operational and personnel records, such as time and production records, inventory data, repair and maintenance statistics, test results, and maintenance records for contract service; identifies problem areas, making timely corrections where possible or recommending solutions to upper management

• Perform other duties/training as assigned by the Director or Assistant Directors of Maintenance

Any of the following combinations of progressively responsible maintenance experience in mechanical operations, mechanical maintenance, other heavy-duty vehicle maintenance, or closely related field AND completed education degree in Business Administration, Transportation, Engineering, Management, or closely related field with three (3) years of verifiable leadership experience providing work direction and coaching/developing employees:

• High school diploma/GED and ten (10) years of experience
• Associate's degree and eight (8) years of experience
• Bachelor's degree or higher and six (6) years of experience

• Leading Self-Personal Effectiveness Certificate
• Leading Self-Communication Certificate
• Leading Self-Business Skills Certificate
• Preparing for Supervisor Certificate

• Valid driver's license and good driving record for frequent travel using company vehicles.

• Five years of leadership experience providing work direction and coaching/developing employees
• Experience interpreting and applying bargaining unit contracts
• Experience with Microsoft Office Word, Excel, Access, and Outlook
• Strong interpersonal and communication skills (listening, verbal and written)
• Experience and ability to promote an equitable, positive, and respectful work environment that values diversity among all employees

• Good knowledge of diesel engines, automatic transmissions control systems, HVAC, hydraulics, and DC electricity
• Basic knowledge of AC/DC electrical systems, principles of analog and digital electronics, electronic control circuitry and associated mechanical, HVAC, pneumatic, hydraulic systems, testing and inspections methods/tools, and basic welding skills
• Knowledge of company union contracts
• Strong written and verbal communication and presentation skills
• Strong problem analysis and resolution skills
• Computer literacy skills such PC skills, Windows NT, Microsoft Office applications
• Ability to establish and maintain good working relationships and work effectively in a team environment
• Ability to manage multiple responsibilities/priorities simultaneously and achieve desired results
• Ability to identify problem area, making corrections where possible, or recommendations to upper management for solutions
• Demonstrated good work record
• On-call, weekend/holiday work required when necessary
• Ability to promote an equitable, positive, and respectful work environment that values diversity among all employees

• We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.
• We encourage our employees to develop their skills through on-site training and tuition reimbursement.
• We provide a competitive salary, excellent benefits and a good work/life balance.

Union/Grade: TMSA/Grade J
FLSA Status: Exempt
Safety Sensitive: Yes. Subject to random Non-DOT drug tests.

Work Environment:
Work is regularly performed in a normal office environment but may require occasional outdoor work with exposure to outdoor weather conditions. Work requires occasional local in-state travel by car to visit different facilities. May occasionally travel by air out of state for training and conferences. Work is occasionally performed near moving parts or equipment, in high, precarious places and wet, humid conditions. Position is frequently exposed to fumes or airborne particles and occasionally to toxic or caustic chemicals. There is occasional exposure to vibrations and risk of electrical shock. Position is regularly exposed to moderate noise.

1. We review your minimum qualifications.
2. We request your Work Record Evaluation (ATU employees only).
3. We rate your education and experience.
4. We conduct a structured panel interview.
5. We conduct a selection interview which may including a writing exercise.