Animal Evaluation and Enrichment Supervisor

Maricopa County
parental leave, sick time, tuition reimbursement
United States, Arizona, Phoenix
2500 South 27th Avenue (Show on map)
Dec 19, 2024
Posting Date 12/18/24 Application Deadline 12/25/24 Pay Range 48,000 - $72,800 Annually Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is not eligible for overtime compensation. Job Type Unclassified Department Animal Care and Control About the Position The Animal Evaluation and Enrichment Supervisor motivates and leads the Evaluation and Enrichment Team. You'll be responsible for organizing, planning, assisting, and coordinating your team to provide optimal enrichment to our animals as well as providing timely behavioral evaluations on animals to determine adoptability. This role will oversee the daily staff responsible for in-kennel enrichment, playgroups, behavior evaluations and behavioral monitoring and ensure all tasks are complete to provide optimal animal care. This position requires the employee to be in the office and/or customer-facing for all hours worked. NOTE: This position requires flexibility as work can be completed at both of our following shelters: East Valley 1920 S. Lewis, Mesa, AZ85210 West Valley 2500 S. 27thAve, Phoenix, AZ 85009 About Us Maricopa County Animal Care & Control employees are committed to animal welfare and strengthening the human-animal bond in our community, and we are always looking to add talented individuals to our team, either at our West or East Valley Animal Care Centers. As one of the nation's largest open-admission shelters, we work with our community to serve the animals and people of Maricopa County. Our adoptions, shelter, clinic, and animal services officer teams learn firsthand about proper care of homeless and stray animals and work hard to help find them new homes. Proud to Offer Work with a greater purpose Tuition reimbursement Exceptional work-life balance Opportunities for growth and development within Maricopa County Low-cost, high-value healthcare for you and your qualifying dependents Paid vacation, sick time, and (birth/adoption) parental leave Extensive wellness program, including healthcare premium discounts Employee discounts for goods and services Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.27% monthly contribution rate and includes a 100% employer match on Day 1 Learn more at Work With Us \| Maricopa County, AZ We Require High school diploma or GED 3 years or more of working in an animal shelter, animal rescue, or similar facility directly handling dogs of a variety of sizes, temperaments, and dispositions 1 year or more experience in a supervisor role 6 months or more experience performing dog-to-dog introductions or playgroups in a shelter-like environment We Also Value Animal behavior certifications such as CPDT-KA, CBCC-KA, KPA-CTP, CTC or equivalent Bachelor's degree in Animal Welfare, Animal Behavior, Public Administration, Business Administration, or a closely related field Experience leading or working directly with volunteers in an animal welfare setting Job Contributions Manage the daily schedules and tasks of assigned staff in-shelter to ensure benchmarks for animal care are met, leading to reduced length of stay, prompt resolution of behavior concerns, and high-quality care across all shelter locations Provide in-person coaching to employees to correct performance deficiencies and implement corrective action and performance improvement procedures Conduct routine in-shelter audits to ensure proper safety protocols, fear-free handling, and other behavioral processes are being followed Administer and train staff on new policies, procedures, and behavioral programs being implemented Review animal profiles in-shelter and recommend adoptability or escalate cases for further assessment and alternative pathways Ensure all animal behavioral records in the shelter are accurate, up to date, and reflect the correct outcome pathway for the animal and address any inaccuracies or concerns that arise Act as a lead animal handler as needed for playgroups and dog-to-dog introductions or other enrichment activities Oversee the daily monitoring of in-kennel stress and review observations of dogs currently being monitored, submitting dogs for higher-level review when an immediate outlet may be needed Provide assistance with handling animals, giving second opinions, training, or support of the completion of daily tasks to the rest of the Animal Evaluation and Enrichment Team Assist other divisions as needed as a skilled or secondary handler or with other needed duties while working closely with supervisors in other divisions to address any behavioral concerns in animals, help implement any process changes, and collaborate across divisions as needed Working Conditions Ability to work a rotating weekly schedule at both West and East shelter locations Must possess, or have the ability to obtain by time of hire, a valid Arizona driver's license Required to operate a vehicle when driving between shelter locations Must be flexible and able to work all shifts, which include starting as early as 5 am and finishing as late as 7 pm, working weekends and holidays, determined by the needs of the Department Fast-paced animal shelter environment with exposure to extreme and varying temperatures, dogs and cats with unknown temperaments and behaviors, excessive noise, animal waste and fluids, deceased animals, cleaning chemicals, and zoonotic diseases A commitment to the use of positive reinforcement and fear-free training methods when engaging with dogs in our care Fear Free Shelters certification must be obtained within the first month of employment Ability to lift up to 20-25 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly Selection Procedure Only the most qualified candidates will be considered Consideration will only be given to candidates who submit online applications Candidates will be contacted primarily through email and their Workday online application profile Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive Maricopa County is an equal opportunity employer. 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