Position Profile: Bartender
Position is Non-Exempt
Join an incredible team to work in a respectful and progressive environment that values your unique skills. Hotels Done Differently. It's not just a slogan or catchphrase, it is who we are in everything we do.
YOUR BENEFITS
- Paid Sick Time
- Strong sense of belonging through diversity, equity, and inclusion
- 401k participation available for full-time associates to grow your nest egg
WHO WE ARE
The Heathman is Portland's magnet for artistic minds. Since 1927, the Heathman's unique atmosphere of cultured comfort has served as a muse for artists, creators, collaborators, thinkers, dreamers and doers. With its prime placement in Portland's cultural district, the Heathman is distinguished by reputation as a discerning retreat for the global citizen, and a haven for creative inspiration.
Heathman Hotel is managed by Aparium Hotels. Aparium was founded in 2011 to bring lifestyle service and accommodations to underserved yet distinct and important cities while maintaining and celebrating the unadulterated character of each. Each hotel in our portfolio is an individual, representing the People, Place, and Character of its community. Driven by the belief that the poetics of their surroundings should fuel all hospitality experiences, Aparium was born with an intense focus on unearthing the unforgettable moments unique to every city. Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. We are a sophisticated hotel brand known for our ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, growing markets
WHO YOU ARE
Your past experiences have led you to understand that there is an art + science to creating the perfect concoction. You spend your days or nights working behind the bar tirelessly crafting perfectly balanced drinks, making wine recommendations, and naturally building relationships with guests, which comes natural to you. In your off time your time reading up on spirits, history of cocktails, and cruising the Instagram accounts of the best bars in the world or finding new drink recipes. It is also quite possible you have been learning juggle shakers in front of a mirror. You pride yourself on cultivating your regular guest base and love that you are the face they want to see, whether they are happy and want to celebrate or just need to see a familiar friendly face after a rough day. You are a name that everyone knows in your community. You are welcoming and always embody gracious hospitality.
THE ROLE
The bartender reports to the F&B Managers and works in a team environment with other F&B professionals, including barbacks, bartenders, servers, dishwashers, cooks, and chefs. It is critical the person in this position possess a background in advanced bartending techniques, has a natural ability to manage time, and a second-to-none knowledge of beverages and cocktails. As a bartender, you will be responsible for creating memorable guest experiences. You will be responsible for the timely and friendly delivery of food and drinks. In depth menu knowledge is necessary to ensure safe service to guests with allergies and restrictions. Ongoing beverage tasting and training will allow you to expand your knowledge of beer, wine, and spirits. You will have the ability to collaborate on seasonal menus. All of our service team members are expected to be reliable and responsible. You will arrive changed, polished and mentally ready to work on time. We put an emphasis on treating all our team members just like we treat our guests-giving a smile, a helping hand, and a willingness to jump in to assist in any situation. You will also actively develop trusting and transparent relationships with your peers on the service team and other associates of the hotel. As a team member within Aparium Hotel Group you will work with a phenomenal group of peers who insist that you are collaborative, humble, experienced, and open-minded -no egos are allowed.
WHAT YOU WILL DO
- Uphold and model the company's principles of People, Place and Character by being proud of who you are, where you come from and who we serve at our hotel
- Be collaborative with your co-workers and leaders and use your intuition to fix things when you know they are not right or could be better
- Participate in daily line ups and quarterly all staff meetings to further develop ideas and objectives with the service team while simultaneously providing constructive feedback and strategizing to overcome and correct any previously missed opportunities
- Assist in all aspects of the F&B guest's experience from beginning to end by extending a friendly greeting in an inviting environment, ensuring bar products and supplies are well stocked, and executing on requests in a friendly and timely manner, ascertaining satisfaction throughout and adjusting as necessary
- Work in an organized and clean fashion, with the utmost respect for your guests, peers, equipment, and workspace to create lasting impressions and strong relationships
- Use steps of service to provide professional service and exceed guest expectations, ensuring alcohol is served safely, responsibly, and legally and utilizing recipes and jiggers to assist in creating consistent cocktails, juices, syrups, and bases; and creating lasting impressions on all guests
- Be accountable for working knowledge of the menus, menu ingredients and what is unavailable for the day; and to serve alcohol safely, responsibly, and legally and of course, accurately account for all monetary transactions during your shift
- Share your extensive knowledge of the beverage world with your guests, using your product knowledge to enhance guest experiences with add-ons; and demonstrate basic culinary terms and strive to know more through constant study of your craft
- Observe conditions of all physical facilities and relay any challenges to the Food and beverage leadership team to make corrections and improvements as needed
- Communicate effectively with the F&B and Culinary teams to ensure all guests get their food as ordered in timely fashion
- Assist in other areas of the F&B Department as needed, including but not limited to, Banquets, Bar, In-Room Dining, Pool, and Restaurants
WHAT YOU WILL NEED
- Passion for the People, Place and Culture of our community, love of Restaurants and Guest Service also required
- Minimum of two (2) years 'experience as a bartender in either a free-standing or hotel restaurant or bar.
- TiPS Alcohol service certification and SafeStaff Certificate of Completion, or ability to obtain such within 30 days of hire
- Must meet local age requirements to serve alcohol
- Available to work a flexible schedule to include nights, weekends, and holidays
- Fluency in English both verbally and non-verbally.
- Continuous standing and walking and negotiating wet tile floor and steps
- Fine motor coordination is needed to pour beverages, decorate cocktails and folding napkins
- Standing and walking is continuous for 4-5 hours at a time
- Lifting and carrying 30 lb. tray, crate or box is occasional
- Negotiating varied floor surfaces is continuous
- Carrying over shoulder is occasional
- Hand and elbow movements for polishing glassware, silver, setting up tables, shacking, pouring, and mixing drinks
- Excellent sight and balance needed for negotiating varied floor surfaces
- Handling lighted candles and handling hot fluids (coffee and tea)
- Ability to lift, balance and carry up to 25lbs.to transport beverage goods inventory, equipment, etc.
- Ability to lift, balance and carry (with assistance) up to 100lbs. to transport beverage inventory, equipment, etc.
- Must be able to work in extreme temperatures like freezers (-10*F) and kitchens (+110*F)
As a condition of employment, all associates will be entered into a tip pool. All gratuities are collected at the end of each day and are distributed among hourly associates.
Aparium Hotel Group does not discriminate based on disability, veteran status or on any other basis protected under federal, state or local laws. The hotel and company are a smoke-free, drug-free facility, and equal opportunity employer.
As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve. Aparium is an E-Verify employer.
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Aparium Hotel Group
sick time, 401(k)
Dec 19, 2024 