Retail Associate

Columbia Sportswear
401(k)
United States, Tennessee, Brentwood
330 Franklin Road (Show on map)
Dec 18, 2024
ABOUT THE POSITION With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company's mission of "Connecting Active People with Their Passions." As a Retail Associates, you will serve as Brand Ambassadors for our Company, Brands, and our products. You will engage consumers to provide a personalized shopping experience and leverage your product knowledge to guide consumers to products that match their needs. Retail Associates share product features and benefits and our brand story to influence consumer buying decisions and inspire consumer brand loyalty. You will contribute to the profitability and performance of the store and assist the Store Leadership Team in supporting our company mission: "Connecting Active People with Their Passions." HOWYOU'LLMAKE A DIFFERENCE Engages consumers in personalized conversation to understand their needs and preferences. Leverages product knowledge to make product recommendations and answer consumer questions. Uses selling techniques and product features and benefits to influence buying decisions. Acts as a Brand Ambassador, sharing our Columbia Sportswear Brand story and embodying our Company values to enhance the consumer experience. Merchandises products to tell compelling product stories that will influence consumer buying decisions. Restocks and maintains salesfloor standards to ensure full product presentations and product accessibility. Performs required cash register transactions (e.g., sales, returns, and exchanges) efficiently and accurately; engages consumer throughout the transaction and connects them to the company loyalty programs. Contributes to store inventory accuracy by receiving and processing incoming and outgoing products accurately and efficiently. Acquires necessary knowledge of store policies, procedures, and programs to execute day to-day operations. YOUHAVE No specific education required (High School Diploma or GED preferred) 2 (or less) years of experience in a position or specialization. Strong interpersonal communication skills and experience engaging consumers and selling merchandise. Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools. 16 years of age or older JOB CONDITIONS Frequently in a more active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise. Occasionally requires the ability to work in a place. Ability to communicate clearly with others. Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability. This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company. Columbia Sportswear is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The Know Your Rights poster is available here: https://www.eeoc.gov/poster The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf Columbia Sportswear is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter. At Columbia Sportswear Company, we're proud to offer part-time employees benefits that include a variety of services and products to help make your life and work more rewarding. Benefits that can protect your family's financial future and help you save money through our 401k plan plus a generous company match. Columbia offers EAP + which is free and confidential 24/7/365 counseling services. There are commuter benefits such as transit and parking reimbursement programs. We have wellness benefits and employee discounts available. If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to AskHR@columbia.com with the Subject: Applicant Assistance Requested.