Student Services Analyst (Financial Aid)
 Maricopa Community College district | |
long term disability, tuition reimbursement
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 United States, Arizona, Phoenix | |
 Dec 17, 2024 | |
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Student Services Analyst (Financial Aid) Job ID: 320804 Location: Phoenix College Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $51,558-$67,025 /annually, DOE Grade 114 Work Schedule Monday - Thursday, 9am - 6pm; 8am- 5pm Friday; some evenings and weekends may be required Summer Hours: Monday - Thursday, 7:30am-6:30pm Work Calendar 12 Months Maricopa Summary Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year? Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States? Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges! About Us What's Currently Happening at Maricopa
Campus Statement Phoenix College (PC) welcomed its first students as one of the first institutions of higher education in Maricopa County on September 13, 1920. PC's founders envisioned the College as a place of inclusion as a non-segregated institution. In 1962, the Maricopa County Community College District (MCCCD) was established, with PC as the flagship institution. MCCCD is now one of the largest community college districts in the nation. PC serves an ethnically diverse student population and is a Hispanic Serving Institution (HSI) with over 17,000 students. PC proudly champions the values of equity, integrity, and community. The majority of PC students are part-time, first-generation students seeking career and technical education or university transfer. PC is nationally recognized as a Seal of Excelencia Certified institution for intentionally serving Latino students and demonstrating positive student outcomes. With more than 150 degree and certificate programs, Phoenix College embraces a learning-centered approach to ensure quality teaching and learning. We strive to prepare students to meet their unique goals - university transfer, career training and advancement, and lifelong learning. Join our top-tier faculty and staff as we innovate and lead in higher education. Campus Statement Phoenix College (PC) welcomed its first students as one of the first institutions of higher education in Maricopa County on September 13, 1920. PC's founders envisioned the College as a place of inclusion as a non-segregated institution. In 1962, the Maricopa County Community College District (MCCCD) was established, with PC as the flagship institution. MCCCD is now one of the largest community college districts in the nation. PC serves an ethnically diverse student population and is a Hispanic Serving Institution (HSI) with over 17,000 students. PC proudly champions the values of equity, integrity, and community. The majority of PC students are part-time, first-generation students seeking career and technical education or university transfer. PC is nationally recognized as a Seal of Excelencia Certified institution for intentionally serving Latino students and demonstrating positive student outcomes. With more than 150 degree and certificate programs, Phoenix College embraces a learning-centered approach to ensure quality teaching and learning. We strive to prepare students to meet their unique goals - university transfer, career training and advancement, and lifelong learning. Join our top-tier faculty and staff as we innovate and lead in higher education. Benefits The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community. Benefits & Perks Options:
Job Summary The Student Services Analyst will be responsible for coordinating and administering aid programs within the Financial Aid department. This position will provide operational planning, program management and evaluation, problem resolution, and technical support to ensure efficient and effective delivery of student services. Applicants must be in good standing with all U.S. Department of Education Federal Student Aid programs and eligible to access federal websites required to perform job duties. Essential Functions 25% Coordinate, administer, and provide leadership and management to Financial Aid teams, overseeing activities, and supervising staff. 25% Serve as a subject matter expert responsible for exercising professional judgment on student applications, determining eligibility, and ensuring program compliance. 20% Track and analyze data to evaluate the effectiveness of financial aid programs in achieving college goals. Engage with internal and external stakeholders, communicate effectively, and prepare written and visual materials. 20% Design, develop, maintain, and deliver program resources, presentations, reports, correspondence, and promotional material. Verify the eligibility of scholarship applicants and ensure that awards are distributed according to program guidelines. Provide direct customer service to students, including escalated issues and problem-solving. 10% Conduct research on Title IV federal guidance and industry best practices to suggest and implement new strategies for the college. Minimum Qualifications Bachelor's Degree from a regionally accredited institution and two years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs. OR Associates Degree from a regionally accredited institution and four years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs. OR High School Diploma and six years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs. Desired Qualifications 1. Three (3) or more years of recent experience (within the last 36 months) working in a financial aid office. 2. Three (3) or more years of recent experience (within the last 36 months) interpreting financial aid policies, practices, procedures, regulations, and guidelines. 3. Three (3) or more years' experience with direct customer service student contact. 4. Three (3) years of experience managing budgets, expense monitoring, and reconciliation. 5. Three (3) years of experience using technology and systems to manage student interactions and resolve issues. 6. Three (3) years of experience developing presentations or facilitating staff training. 7. Three (3) years of experience coordinating projects or activities. Special Working Conditions
How to Apply Applicants are required to submit a resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information.
Posting Close Date Apply on or before 01/13/2025 to be considered. EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=320804&PostingSeq=1 jeid-582003e175176b4aad38ca34d0668bde | |