Monetization Strategy Specialist

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As a Monetization Strategy Specialist focused on Analytics and Insights, you'll be responsible for enabling our executive team to make key strategic decisions by creating clear, insightful fact bases and highlighting the strategic implications of your analyses. You'll work with a mix of quantitative and qualitative data to understand the performance of our product pricing and packaging, and collaborate with sales, finance, product, and operations teams to improve our business results and accelerate growth across our company.

This is a unique opportunity for a highly driven individual with skills that spans data analytics, qualitative research, problem solving, and SaaS business strategy. You must excel at working with data and turning it into clear, actionable insights that can drive the business forward. Comfort with tackling strategic questions, structuring and driving analyses, attention to detail, and experience working in a fast-paced environment are a must.

This position is an individual contributor role reporting to the Monetization Strategy Principal.

Responsibility

• Maintain the SQL datasets and Tableau dashboards the Pricing team uses for essential analyses and reporting
• Analyze Docusign sales data and product usage data to develop key business insights (e.g., How are products being priced and sold? What trends are emerging? What features are customers using most often? Where do we have opportunities to create more customer value?)
• Identify, incorporate, and analyze external secondary research to supplement our internal data (e.g., competitive intelligence, industry reporting)
• Create and analyze data from primary research (e.g., surveys, interviews) conducted by Docusign and our research partners
• Communicate business insights identified in the analysis by creating clear, concise, and persuasive presentations and delivering them to key partners

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• 5+ years of relevant experience, or 3+ years of experience with a Masters Degree in a related field
• 2+ years of experience in an analytical role, particularly distilling big data sets into actionable insights that drive business value
• SQL, Excel, and Tableau skills, including the ability to clean, blend, and prep large quantities of data

Preferred

• Previous analytical experience at a top tier consulting firm or within pricing or strategy teams in a technology company
• Ability to create and present data in a visual format and explain the insights clearly and concisely
• Attention to detail in execution
• Strong collaboration, verbal and written communication skills
• Passionate about analytics and their ability to drive impact across our business, across the industry, and around the world
• Cloud software or high tech experience
• Ability to think strategically and creatively to solve complex problems
• Analytical skills with the ability to analyze and interpret data
• Strong track record of working on cross-functional projects across diverse teams and organizational boundaries

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $114,200.00 - $177,100.00 base salary

Washington: $109,600.00 - $156,950.00 base salary

This role is also eligible for bonus and benefits.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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