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Regional Service Manager - HVAC Service and Solutions

Daikin Applied
medical insurance, life insurance, vision insurance, parental leave, paid time off, paid holidays, sick time, tuition reimbursement, 401(k), retirement plan, company vehicle
United States, North Carolina, Charlotte
13504 South Point Boulevard (Show on map)
Jan 03, 2025

Make your mark at the world's largest HVAC company

The Regional Service Manager will provide leadership and vision for assigned region, including long- and short-term service planning, development of the annual service financial plan, the development, mentoring and leadership of key service personnel in support of service objectives by performing the following duties personally or through others. This role will also focus on driving growth activity to meet annual plan quotas focused on operating income, revenue, turnkey gross margin, and maintenance agreements.

Location: Remote role based within the Southeast Region. This role includes frequent travel to district service offices and customer sites.

What you will do:



  • Establish annual sales & profit forecast in accordance to growth plan for respective areas.
  • Manage Field Service District leadership to ensure sales, gross margin and customer satisfaction goals are achieved and company financial targets are met
  • Provide communications to support group relative to market/industry trends in relationship to price, product needs, quality as well as training and compensation
  • Interface with internal and external business partners, including, Manufacturer's Reps, Equipment Sales Managers, National Accounts team, Solutions team to ensure sales objectives are communicated and achieved
  • Assist the RGM/DVP in the development with ongoing strategy for operational excellence and growth
  • Manage Field Service District leadership to ensure sales, gross margin and customer satisfaction goals are achieved and company financial targets are met
  • Evaluate and develop the performance of direct reports and provide coaching as needed
  • Display courage in addressing difficult situations, aligning behavior with the organization's position, needs and goals
  • Develop trusting relationships and open communication, accepting feedback (up and down)
  • Partner with senior leadership and human resources to understand the human capital needs and execute recruitment, quality of hire, and development of employees to retain a diverse, quality workforce
  • Provide development opportunities for top performers to groom them for future growth and promotion while developing bench strength and depth
  • Strong financial acumen and understanding of the business process
  • Role supports Tennessee, North Carolina, South Carolina, Georgia, Alabama, Mississippi, and Florida


What's in it for you:



  • The ability to make an impact and shape your career with a company that is passionate about growth
  • The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best


Qualifications::



  • Bachelor's degree from a four year college/university or equivalent work experience
  • 7+ years of related sales experience in the commercial HVAC Industry
  • Ability to travel 75% or as needed
  • Prior sales leadership is strongly preferred
  • Valid Driver's License and acceptable Motor Vehicle Record


Benefits:



  • Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements
  • Non-decaled company vehicle with most expenses paid
  • Multiple medical insurance plan options + dental and vision insurance
  • 401K retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2% of employee contributions
  • Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverage
  • Short term and long term disability
  • 3 weeks of paid time off for new employees + 11 company paid holidays
  • Vacation accrues on a monthly basis, unless applicable federal, state and local law requires a faster accrual
  • Paid sick time in accordance of the federal, state and local law
  • Paid parental leave and tuition reimbursement after 6 months of continuous service


The typical annual base salary for this position ranges from $126,100 - $205,100 in NC, SC, GA, TN, AL, and FL. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location. Additionally, this position is eligible for a sales incentive plan.

#LI-JK1 #LI-Hybrid

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