Application Support Engineer

Application Support Engineer

This position is an on-campus, full-time, 12-month appointment covered by the Professional Support Staff (PSS) Union with an annual salary of $57,166.29.

Priority consideration given to applications submitted before January 6th, 2025.

Temporary and permanent positions available, with a projected start date in late January.

The Application
Support Engineer is responsible for administering the Enterprise Resource
Planning (ERP) system, related Enterprise Applications, Cloud-based
Applications including O365, and perform DBA functions. Administration includes
architecting, installing, configuring, securing, documenting, and maintaining
the core ERP application, supporting virtual servers and software systems in a
dynamic team-oriented environment.

Applicants must submit:

• An online employment application
  
• Cover letter
  
• Resume or CV
  

Essential Job Functions:

• ERP System administration of Ellucian Colleague, SAP Business Objects, Apache TomCat, and associated development/test systems.
  
• Database Administration, including Microsoft SQL Server, PostgreSQL, and SQL Anywhere.
  
• Active Directory Administration, and OKTA Administration, including on-prem, Azure, and Entra ID.
  
• Administration and integration of Cloud-based software and services.
  
• Install and maintain Windows virtual server operating systems.
  
• Develop scripts for automation through low code solutions, and PowerShell.
  
• Support production critical activities during non-business hours as needed.
  
• Install security patches and update (Windows, Apache, .NET).
  
• Document systems, programs, and backup procedures.
  
• Create and maintain user accounts and security.
  
• Determine suitable technology for user needs.
  
• Perform management allocation of disk storage and memory.
  
• Troubleshoot system issues.
  
• Test new technology in a safe environment.
  
• Continue education in the field.
  
• Other duties as assigned.

Minimum Requirements:

• Associate degree in one of the computer sciences or three years of related work experience; or an equivalent combination of education and experience.
  
• Must successfully complete a criminal background check with fingerprinting.
  
• Progressive responsibilities and work experience in Information Technology or related profession.
  
• Knowledge of operating systems, including Windows and Linux.
  
• Previous experience with operating system management.
  
• Knowledge of Database Management.
  
• Verbal and mathematical abilities sufficient to document programs and backup procedures, manage disk storage allocation, and address user needs.
  
• Strong analytical abilities, attentiveness to detail, and the ability to learn the Parkland
• Information System and new programs and systems as technology changes.
  
• In an effort to comply with SURS return-to-work restrictions for employers (40 ILCS 5/15-139.5), candidates for employment at Parkland College must either not be a SURS annuitant or must be willing to suspend his/her SURS annuity upon employment.This applies to all SURS annuitants except those receiving their annuity under either the Self-Managed Plan (SMP) or by lump sum payment.

Robust benefits, including medical insurance with no monthly premiums, dental, life, disability, retirement plans, flexible spending, dependent care, EAP, work/life balance with generous paid time off, and tuition waiver. More information on the benefits package may be found online at our Benefits page.

Apply for this position using the Apply Now button at the top or bottom of this posting. Applications not submitted through https://www.parkland.edu/careers will not be considered.

Please monitor your email, including spam or junk mail folders, for future correspondence from Parkland College Human Resources.
For further information on the application process, please contact Parkland College Human Resources at 217-351-2220.

Applicants with disabilities may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process.

Requests may be submitted by contacting Human Resources at 217-351-2220 or by emailing hr@parkland.edu.

Equal Opportunity Employer