Health PBM Operations Manager/Senior Manager

Health Consulting | Health PBM Operations Manager/Senior Manager

We work with C-suite executives, leaders and boards of the worlds leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360 stakeholder value, and set a new performance frontier for themselves and the industry in which they operate. Our deep industry and functional expertise is supported by proprietary assets and solutions that help organizations transform faster and become more resilient. Underpinned by technology, data, analytics, AI, change management, talent and sustainability capabilities, our Strategy & Consulting services help architect and accelerate all aspects of an organizations total enterprise reinvention.

As a Health PBM Operations Leader, your primary responsibilities may include:

Client Engagement:

• Build and maintain strong relationships with clients, serving as the primary point of contact for PBM consulting engagements.

• Conduct comprehensive assessments of clients' PBM operations to identify areas for optimization and growth.

Strategic Consulting:

• Develop and implement customized, data-driven strategies to enhance PBM operations, ensuring alignment with client organizational goals.

• Provide expert guidance on compliance with pharmacy regulations and industry best practices.

Technology Solutions:

• Evaluate, recommend, and implement advanced technology solutions to improve PBM operations, including claims processing systems, data analytics, and automation tools.

• Oversee technology implementation projects, ensuring seamless integration into clients' existing operations.

Performance Improvement:

• Collaborate with clients to define key performance indicators (KPIs) and create targeted performance improvement plans.

• Monitor and evaluate the impact of implemented strategies and technology solutions, making necessary adjustments to enhance outcomes.

Team Leadership:

• Lead a team of consultants and subject matter experts, providing direction, coaching, and mentorship to enhance team performance.

• Foster a culture of innovation, collaboration, and continuous improvement within the team.

Thought Leadership:

• Stay informed about health industry trends, emerging technologies, and changes in pharmacy regulations.

• Share insights and best practices through thought leadership articles, webinars, and industry conferences.

Travel - as needed, up to 80%

Why should I join the Accenture Health team?

• Innovate every day. Be at the forefront of designing and delivering PBM and other health technology solutions that push boundaries and create new opportunities for our clients.

• Lead with the industrys best. Join an industry-recognized healthcare leader with more than 20,000 global healthcare professionals collaborating to drive enterprise-wide transformational projects on a global scale. Accenture has worked with more than 200 clients to deliver healthcare transformation to meet the diverse needs of patients and members.

• Learn and grow continuously. Harness unmatched training and professional development to help you build and advance your health, consultative and delivery skills. With learning resources, interactive classroom courses, real-life client simulations and ongoing mentoring available when you need it, youll expand your thinking beyond the core Workday implementation.

Heres what you need:

• Bachelor's degree in Business Administration, Healthcare Management, Pharmacy, or a related field.

• Minimum of 5 years of experience in PBM operations and consulting, with a focus on technology solutions.

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Bonus points if you have:

• Master's degree preferred.

• Demonstrated experience working in a client-facing environment to drive change.

• Experience working with or leading global teams.

• Thrive in a diverse, fast paced environment.

• Exceptional problem-solving and analytical skills.

• Excellent communication and presentation abilities.

• Leadership experience, including team management and project oversight.

• Proficiency in technology solutions relevant to PBM operations, including claims processing systems, customer relationship management (CRM) tools, and data analytics platforms.

• Demonstrated experience with PBM regulations, compliance requirements, and industry best practices.

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Whats in it for you?

You will be part of a diverse, vibrant, global Accenture community; teams pushing the boundaries of new business capabilities and emerging technologies and services, sharing their experiences and lessons learned with each other. Youll have the chance to thrive in an environment where your ideas are valued and your voice matters.

At Accenture, you will be able to work on meaningful and innovative projects, powered by the latest technologies and industry best practices such as event-driven architectures and domain driven design.

Accenture will continually invest in your learning and growth. You'll learn from and work with Accentures certified practitioners and Accenture will support you in growing your own tech stack, sales skills, and certifications.

You'll be immersed in the design and implementation of human-centric solutions to help solve complex challenges with some of the worlds largest companies.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New York or Washington as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here.

Role Location Annual Salary Range

California $94,400 to $302,400

Colorado $94,400 to $261,300

District of Columbia $100,500 to $278,200

Illinois $87,400 to $261,300

Minnesota $94,400 to $261,300

Maryland $87,400 to $241,900

New York $87,400 to $302,400

Washington $100,500 to $278,200

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