Applications Systems Analyst II

Position Description:

Every day, in ways both big and small, the Medical College of Wisconsin (MCW) is impacting lives for the better. MCW ... changemaking for a healthier Wisconsin.

The Epic Certified Analyst supports revenue cycle staff in the use and optimization of Epic Resolute Professional Billing (PB). This position will analyze user needs and develop software solutions. Design or customize software for client use with the aim of optimizing operational efficiency.

All remote work must be performed within one of the MCW registered payroll states, which currently includes: WI, AZ, FL, IL, IN, MD, MI, MN, MO, NC, TN,TX, and UT.

Responsibilities:

• Analyze and supports the development, creation, and modification of applications software or specialized utility programs to support clinical and operational workflows within the Epic Systems.
• Analyzes clinical or operational workflows supported by the assigned products and their relationship to the technical environment in which they operate.
• Implements and maintains Epic systems and databases to ensure optimum performance.
• Manages complex information system projects/products in order to provide automated solutions.
• Maintains Epic applications and facilitates updates, new releases, and system enhancements.
• Communicates project and team status to internal and external audiences to keep the project team informed.
• Develops program logic for new applications or analyzes and modifies logic in existing applications.
• Codes, tests, debugs, documents, implements and maintains software applications.
• Carries out work assignments designed to prepare developer for promotion to the next level of application development.
• Represents MCW while working with business and hospital affiliates regarding systems configuration, testing, debugging, and other applications analysis activities.
• Communicates with application vendors to debug, test, and resolve application failures.
• Use established procedures and tools to help end users more effectively use Epic.
• Assist in identifying and supporting activities to better support end user experiences by using data and participating in meetings related to the provider and end user proficiency.

Knowledge - Skills - Abilities

Expertise in writing and executing integrated test scripts for the full spectrum of the revenue cycle (scheduling/registration/charges/coding/billing/claim).

Experience in knowledge transfer and documentation of system build, testing, and end-user acceptance.

Knowledge of computers, electronics, digital media, databases, applications, software development, risk management, and information security.

Skill in active listening to accurately diagnose end user issues; problem solving and "can do" attitude.

Ability to earn trust and respect across multiple organizations.

Preferred Schedule:



Full-time role with expectations for coverage during core business hours and flexibility required as necessary to accommodate business needs.

Position Requirements:

Minimum Qualifications:

Appropriate experience may be substituted for education on an equivalent basis

Minimum Required Education: Bachelor's Degree

Minimum Required Experience: 3 years working in an academic medical center; Prior experience with professional revenue cycle required; Epic Resolute experience required.

Preferred Qualifications:

Certification: Certification in one of the following Epic modules: PB Resolute, PB Resolute with SBO, PB Claims Administration and PB Electronic Remittance, Epic Transplant workflows, Epic Reporting Workbench and Dashboards, Epic Import/Export batch jobs.

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Why MCW?

• Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options
• 403B Retirement Package
• Competitive Vacation and Paid Holidays offered
• Tuition Reimbursement
• Paid Parental Leave
• Pet Insurance
• On campus Fitness Facility, offering onsite classes.
• Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.

For a full list of positions see: www.mcw.edu/careers

For a brief overview of our benefits see: https://www.mcw.edu/departments/human-resources/benefits

Eastern Wisconsin is a vibrant, diverse metropolitan area. MCW is intent on attracting, developing, and retaining a diverse workforce and faculty body that reflects the community we serve. We value diversity of backgrounds, experience, thought, and perspectives to advance excellence in science and medicine. MCW is a welcoming campus community with a strong culture of collaboration, partnership, and engagement with our surrounding community. For more information, please visit our institutional website at https://www.mcw.edu/departments/office-of-diversity-and-inclusion.

MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination


The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

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