Deposit Services Specialist

Deposit Services Specialist

As a Deposit Services Specialist at United Bankers' Bank, you will utilize your problem-solving skills and investigative prowess to identify solutions to customer inquiries. Your attention to detail will ensure accurate record keeping and assist the UBB operations team in providing the high level of customer support and care our customers have come to expect from United Bankers' Bank.

Individual will need to be available to work the following shifts on a rotating basis: 7:30 am - 4:00 pm, 8:30 am - 5:00 pm, and 10:00 a.m. - 6:30 p.m. Position is on-site at our Bloomington office. Work-from-home opportunities may be available on a rotating basis after an initial training period.

Essential Responsibilities

• Enters a variety of information to respondent institution accounts in an accurate and timely manner. Performs updates daily to provide accurate account information for the UNET system (UBB's online banking product).
• Uploads and verifies file transfers to and from various sources.
• Investigates any questions regarding account postings, procedures, and bank policies. Reviews and refers new business to appropriate internal departments or external organizations.
• Assists customers with product utilization, answers incoming calls and/or requests, troubleshoots, solves problems, and provides resolution to supported users or other team members.
• Balances and reconciles UBB's inclearings, verifying signatures and authorizations to prevent fraudulent items from clearing customer DDA accounts.
• Maintains records and deposits daily drafts received from respondent institutions.
• Handles electronic processing of Canadian checks and processing/collection of foreign checks.
• Handles foreign currencies with vendors.
• Enters and edits account analysis reports throughout the month.
• Completes and sends audit requests to banks and/or auditors, along with accompanying reports from other departments.
• Processes currency orders to the Fed and investigates any inquiries from customers.

Knowledge, Skills & Abilities

• High school diploma or equivalent
• 1 - 2 years related experience
• Windows operating system, 10-key proficiency
• Familiarity with banking policies and procedures
• General ledger posting and reconciliation knowledge
• Pleasant phone demeanor
• Detail-oriented and able to meet deadlines

To view a summary of our superior benefits package and apply for this position, please visit our Careers page at https://www.ubb.bank/about-us/careers/

Headquartered in Bloomington, MN, and chartered in 1975, United Bankers' Bank (UBB) is the nation's first bankers' bank. Today, UBB has over $1 billion in assets and is a trusted correspondent banking partner to over 1,000 community banks from the West Coast to the Great Lakes and South Atlantic. Our "First for Your Success" motto is a guiding principle that establishes the success of each and every customer and UBB employee as our number one priority.